Windows 10: Kasper Blocking Mouse And KeyBoard

Discus and support Kasper Blocking Mouse And KeyBoard in Windows 10 Drivers and Hardware to solve the problem; After updating the kaspersky database, I can't move the mouse and keyboard, what should I do? the applications still run normally on my computer but... Discussion in 'Windows 10 Drivers and Hardware' started by Nguyen Van Quoc Nguyen, Aug 14, 2022.

  1. Kasper Blocking Mouse And KeyBoard


    After updating the kaspersky database, I can't move the mouse and keyboard, what should I do? the applications still run normally on my computer but when moving the mouse and keyboard, it doesn't work, I tried unplugging and plugging again but still the same

    :)
     
    Nguyen Van Quoc Nguyen, Aug 14, 2022
    #1
  2. John Fer Win User

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Aug 14, 2022
    #2
  3. keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Aug 14, 2022
    #3
  4. Eaglepi Win User

    Kasper Blocking Mouse And KeyBoard

    Logitech mouse and Keyboard issues

    Thank you as well. I have no owned a corded mouse in 15 years or since they had wireless mice. Can I do the steps backwards, meaning do the keyboard first rather than the mouse since I will need a working mouse to do all this?
     
    Eaglepi, Aug 14, 2022
    #4
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Kasper Blocking Mouse And KeyBoard

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