Windows 10: KB AND MOUSE NOT WORKING 2020

I just got the latest windows update on my amd computer and none of my usb ports are working. I dont remeber the kb number, ive hard restarted multiple times, tried changing them to different ports and they work in the bios. I have also tried other mice and nothing is working! Please help!

:)

 

Bluetooth KB/Mouse?

I have a customer looking for a wireless keyboard and mouse but he needs it to go 16 feet without any issues. I think the BT ones can do that no problem but they all seem to cost $200! Does anyone know if there is a decent kit in the $100 range? If not are there non-BT models like the 2.4GHZ ones that can do that range?? I saw some of the Logitech Wave kits with 2.4GHZ but in the reviews cust said they started having problems over 10 feet.

Any suggestions would be great he doesn't want to spend $200+ on a KB/Mouse but he needs the range!

Thanks,

Jake

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

Mouse not working

Hi MaalisuoKofi,

It appears that your mouse is no longer detected on your computer. The possible reasons why its no longer working could be hardware or driver issues. For us to isolate and address this issue, we would like to ask the following information:

• Are you using a laptop or a desktop computer?
• If a desktop, are you using a USB or wireless mouse?

Since the issue appeared after an OS installation, we suggest that you run the hardware troubleshooter. Follow these steps:

• In the Cortana search, search for Troubleshooting.
• Click Troubleshooting in the search results.
• In the left pane, click View all.
• Locate and click Hardware and Devices.
• Click Next and follow the on-screen instructions.

You may also refer to Mouse, touchpad, and keyboard problems in Windows for more information.

Looking forward to your reply.

Regards.