Windows 10: KB4103721 fails repeatedly, DISM will not restorehealth

W10Pro x64 1803 17134.1

Attempts to install KB4103721 comulative update has failed over 10 times both as an automatic install and a manual (msu) install. 'Some update files are missing or have problems. We'll try to download the update again later. Error 0x80073712'.

A 2nd cumulative update KB4284835 is also failing now, but other updates continue to install fine.

To diagnose I ran sfc /scannow, and it found problems and could not complete.
Next I ran DISM with the /scanhealth and /checkhealth options, and it reported that the system should be repairable.
Next I ran DISM /Online /Cleanup-Image /RestoreHealth, but it could not find the necessary source files for the repair.
I then used the media creator to download a new W10x64 17134 ISO file, and copied that install.esd to c:\.
I also converted this esd to an install.wim to try that too.

I have tried /restorehealth with both of these install file formats. They both fail around 87%,'The source files could not be found':

C:\>dism /Get-WimInfo /WimFile:C:\install.esd

Deployment Image Servicing and Management tool
Version: 10.0.17134.1

Details for image : C:\install.esd

Size : 14,571,793,777 bytes

Index : 6
Name : Windows 10 Pro
Description : Windows 10 Pro
Size : 15,644,048,998 bytes

The operation completed successfully.

C:\>DISM /Online /Cleanup-Image /RestoreHealth /Source:C:\install.wim

Deployment Image Servicing and Management tool
Version: 10.0.17134.1

Image Version: 10.0.17134.1

[===========================87.1%================== ]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source | Microsoft Docs.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

Dism.log errors:
2018-06-12 11:28:48, Error DISM DISM Package Manager: PID=3884 TID=5360 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f081f)
2018-06-12 11:28:49, Error DISM DISM Package Manager: PID=3884 TID=5360 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
2018-06-12 11:28:49, Error DISM DISM Package Manager: PID=3884 TID=5360 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f081f)
2018-06-12 11:28:49, Error DISM DISM Package Manager: PID=3884 TID=5360 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
2018-06-12 11:28:49, Error DISM DISM Package Manager: PID=3884 TID=5360 Failed to restore the image health. - CPackageManagerCLIHandler:rocessCmdLine_CleanupImage(hr:0x800f081f)
2018-06-12 11:28:49, Error DISM DISM Package Manager: PID=3884 TID=5360 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)


How do I get around this problem?
thanks

:)

 

DISM - Parameter "Cleanup-Image" is not known (error 87)

Hello Eric,

To troubleshoot your concern, we suggest that you run DISM Restore Health command. Refer to the steps provided below:

• Open Command Prompt (Administrator).
• Type the following command:

DISM /Online /Cleanup-Image /RestoreHealth

3. Press Enter.

Let us know how it goes.

Thank you.

 

Dism /Online /Cleanup-Image /RestoreHealth

You already have spaces in the command written.

In windows 10, CMD supports Ctrl+C and Ctrl+V so you can directly paste this.

FYI, the spaces are in between

• DISM and Online
• Online and Cleanup-Image
• Cleanup-Image and RestoreHealth

Hope it helps.