Windows 10: KB4487006 Update issues – All Printers deactivated

The above-mentioned updated was forced on me yesterday.

After updating, all still appear in the Devices and Printers list, but ALL programs (including Microsoft Office), present a message "No printers installed" on the Printer selector.

I have tried uninstalling and reinstalling the printers. They disappear from Devices and Printers list, when uninstalled and reappear when reinstalled, but still no printers appear in the Printer selection of the MS Office (and other) programs.

I tried to roll back the update, but could not get rid of the injected poison.

Reinstalling the update did not fix it either.



Please advise on what i should do.

I am running Windows 10 Enterprise N 2016 LTSB and i don't appreciate this happening on a LTSB version.



Thank you in advance

:)

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

printer issues

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows.

• Is it a wired or wireless printer?
• Is the printer connected via network to your computer?

I suggest you to make printer as a default printer you can follow the below steps:

• Press Windows key+ X and select
  device manager.
• Select devices and printers
• Right click on the printer you want to use, and then click
  set as default printer (You'll see a check mark on the printer's icon signifying that it's now your default printer).

I suggest you to update the drivers for the printers and check if it helps.

I also recommend you to run the print troubleshooter to check the issue.

http://windows.microsoft.com/en-US/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Printer Not Working after Update

Hi Von,

Since your printer is also having an issue after an update, we suggest that you run the Printer Troubleshooter as an initial troubleshooting step. Follow the steps provided in the link on my first response. Also, can you provide us additional details regarding
your concern. Kindly answer the questions below:

• Which update are you referring to which caused this issue?
• Which troubleshooting steps have you done so far?

Keep us posted so we can further assist you.