Windows 10: KB4507453 Causes Bluescreen when installing

Everytime KB4507453 gest installed it appears to install fine from the windows side, it then restarts the computer. After that it progresses to 30% then restarts the computer. After that restart it blue screens with stop code: 0xc000021a then will shut down the computer. After turning it on again it gets the same blue screen error and shuts down. After turning it on again, it reverts to automatic repair and rolls back the update and boots normally. I have tried resetting windows updates. Other updates have worked only this one is failing. I have downloaded the update manually, installed and same blue screen loop.


This is on a DELL T1700. All drivers are up to date etc. Windows 10 Pro OS Build 18362.30


Any help would be appreciated.


Thank you,


Jason

:)

 

KB3163018 causes bluescreen in DirectX DXGMMS1.sys when I maximize video

Still have the same problem.

My setup:

• Lenovo W530
• Windows 10 64bit
• Intel(R) HD Graphics 4000
• NVIDIA Quadro K2000M

Just installed the anniversary update, updated my BIOS, intel graphics card driver and SSD firmware. Fullscreen applications like YouTube still cause a bluescreen.

Any suggestions Microsoft?

 

bluescreen

Hi,

Thank you for writing to Microsoft Community.

I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
   
2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
   
3. Are there any external devices connected to your computer?
   

The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

Refer the article Update drivers in Windows 10 on how to update Graphic card
and Network drivers.

You may also refer the article Troubleshoot blue screen errors
for additional troubleshooting steps to fix the issue.

You can reply to this post if you need further assistance

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

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