Windows 10: KB4515384 Windows 10 causes Critical error with Start Menu

Discus and support KB4515384 Windows 10 causes Critical error with Start Menu in Cortana to solve the problem; Hi all, Today I installed KB4515384 which installs several security fixes plus an update for SearchUI.exe it seems. After reboot, the start menu... Discussion in 'Cortana' started by Geezer63rd, Sep 11, 2019 at 6:53 AM.

  1. KB4515384 Windows 10 causes Critical error with Start Menu


    Hi all,


    Today I installed KB4515384 which installs several security fixes plus an update for SearchUI.exe it seems.


    After reboot, the start menu fails with a critical error.


    I've uninstalled the update and the start menu seems to be ok now.


    Other computers at my office seem to be ok, just my pc has the issue.


    Anyone know where I can start looking for answers?


    Thanks


    G

    :)
     

  2. Windows 10 start menu critical error

    Hi Darcey,



    Thank you for posting your query in Microsoft Community.

    I apologize for the inconvenience caused. We are glad to help you.




    • Which are the four steps that you have tried?


    As the issue still persist, I suggest you to create a new user account and check if the issue still persists.

    Refer to the below link:

    http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts



    Also refer this link:

    Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.



    Hope this information helps. Do contact us for further queries. We will be happy to assist you.



    Regards,

    Jenith
     
    Jenith_James, Sep 11, 2019 at 6:55 AM
    #2
  3. Windows 10 Critical error for start menu

    Hi Mark,

    Sorry for the inconvenience caused to you by Windows 10 Critical error for start menu.

    Some customers have reported that adding a new local administrator account has resolved their Critical Error. If that doesn’t work, try removing the original administrator account now that you have a new one created.

    Refer: create a local user account in Windows 10

    You may also, create a new user account with different Microsoft account and check if it helps.

    If you have already logged in with a Microsoft account, I suggest you to covert that Microsoft account into local account. Later login using newly created local account to create a different Microsoft account.

    Step 1: To convert the account, you can do the following:

    • Sign in to your Microsoft account on Windows 10.
    • Click Start and then PC settings.
    • Click Users and accounts and under Your Profile click Disconnect on the right of the screen.
    • Enter your Microsoft account's password, and click on Next.
    • Type in a Username, Password, and Password Hint that you want set for your Local account and click
      Next. Click on Sign out and Finish button.

    Step 2: Create new Microsoft account

    Refer: Sign in with a Microsoft account

    Also, see:

    Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.

    Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.

    Hope it helps. Get back to us with the update on Critical Error – Start menu. We are happy to help!
     
  4. KB4515384 Windows 10 causes Critical error with Start Menu

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KB4515384 Windows 10 causes Critical error with Start Menu

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