Windows 10: KB4515384 Windows 10 causes Critical error with Start Menu

Hi all,


Today I installed KB4515384 which installs several security fixes plus an update for SearchUI.exe it seems.


After reboot, the start menu fails with a critical error.


I've uninstalled the update and the start menu seems to be ok now.


Other computers at my office seem to be ok, just my pc has the issue.


Anyone know where I can start looking for answers?


Thanks


G

:)

 

Windows 10 start menu critical error

Hi Darcey,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  Which are the four steps that you have tried?
  

As the issue still persist, I suggest you to create a new user account and check if the issue still persists.

Refer to the below link:

http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts



Also refer this link:

Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.



Hope this information helps. Do contact us for further queries. We will be happy to assist you.



Regards,

Jenith

 

Windows 10 Critical error for start menu

Hi Mark,

Sorry for the inconvenience caused to you by Windows 10 Critical error for start menu.

Some customers have reported that adding a new local administrator account has resolved their Critical Error. If that doesn’t work, try removing the original administrator account now that you have a new one created.

Refer: create a local user account in Windows 10

You may also, create a new user account with different Microsoft account and check if it helps.

If you have already logged in with a Microsoft account, I suggest you to covert that Microsoft account into local account. Later login using newly created local account to create a different Microsoft account.

Step 1: To convert the account, you can do the following:

• Sign in to your Microsoft account on Windows 10.
• Click Start and then PC settings.
• Click Users and accounts and under Your Profile click Disconnect on the right of the screen.
• Enter your Microsoft account's password, and click on Next.
• Type in a Username, Password, and Password Hint that you want set for your Local account and click
  Next. Click on Sign out and Finish button.

Step 2: Create new Microsoft account

Refer: Sign in with a Microsoft account

Also, see:

Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.

Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.

Hope it helps. Get back to us with the update on Critical Error – Start menu. We are happy to help!

 

Critical Error with Start Menu

Hi,



Thank you for contacting Microsoft Community.

• What is the exact error message are you getting?

I would suggest you to refer to the suggestions provided by Ravinath P on October 5, 2015 and check if it helps.

“Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.”

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.