Windows 10: KB4517211 Crashes Browsers When Attempting to Print

I installed KB4517211 this morning. After doing so, I could not print from either Microsoft Edge or Google Chrome without the browser crashing. My printer is HP OfficeJet Pro 6968. I uninstalled the update and all normal printing functions returned. I repeated the above by reinstalling the update and attempting the print function in the browsers. Once again, it was broke. Thus, I uninstalled the update a second time and now all is well. I have paused updates for 7 days hoping this issue will be fixed within that time frame. I have also reported the bug in the Feedback Hub. Has anyone else noted this new behavior?

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I upgraded to Windows 10 and now I try to print and the browser crashes

I upgraded to Windows 10 and now I try to print and the browser crashes. Any suggestions?

 

Internet Explorer will not print, No errors. Print preview crashes the browser.

Print preview crashes the browser.

You should be able to get some details about a crash which could include what is loaded in the failing task. Looks like a next step could be testing in a safe mode boot or otherwise beginning some clean boot troubleshooting.



HTH

Robert Aldwinckle

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Browser Tab Crashing

Hi,

Corrupted browser cache and extensions are some of the things that can cause your browser to crash. To isolate your concern, we'd like to ask the following:

• Have you made any recent changes on your device prior to your concern?
• Have you tried using a different browser other than the ones mentioned above? If yes, did you encounter the same error?
• What are the troubleshooting steps that you've performed to resolve your concern?

To rule out any performance issues, we suggest that you replicate your concern while you're in the clean boot environment and check if the issue persists. To do this, follow the steps provided on this

link.

We'll appreciate if you can send us an update.