Windows 10: KB4517389 and the Start Menu

The latest KB (KB4522355) fixed 95% of the start menu issues that I had been having on 1903. However, one subset of our computers has a new-ish and different issue with the start menu beginning with KB4517389. These computers are a Windows 7 -> Upgraded to Windows 10 1809 -> Upgraded to 1903 image, with a super-mandatory profile in effect.

• the start menu does not open, it just shutters, the search bar disappears, and nothing happens. Logs say activation for StartMenuExpHost failed.
• StartMenuExperienceHost and ShellExperienceHost are not running
• At second logon, the Start Menu works fine, and the above 2 services are running
• However, these are super-mandatory profiles, so there is by definition never a "second logon" for these profiles, meaning the start menu never opens.

Thoughts? I've ran through most of the powershell re-registering scripts, checked permissions where applicable, and even recreated the ntuser.man file from the Default profile to no avail.

submitted by /u/pyork211099
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:)

 

Start Menu showing Critical Error after installing KB4517389 update

Thank you for your reply. Unfortunately, none of these suggestions fixed the problem.

Method 1 (PowerShell command): error persists

Method 2 (Safe Mode, Clean Mode): I did this before, but tried again. As before, in SafeMode, the Start Menu does not work at all, although it gives no error message. In Clean Mode, the error message appears when accessing the Start Menu.

Method 3 (create new account): error persists

I have uninstalled KB4517389 yet again. Everything works as it should.

I don't know if this is relevant, but the previous update, KB4524147, started this problem.
KB4524147 affected BOTH my print spooler and my Start Menu. I uninstalled it and I noticed that
KB4524147 disappeared from the update list when I next checked for updates.

KB4517389 does not affect my printer, but it does generate that Critical Error when accessing the Start Menu. I hope that there's a fix soon.

 

Start Menu showing Critical Error after installing KB4517389 update

Hello,

The update page for KB4517389, doesn't mention this as a known issue with this update. I suggest you to report this
issue to Feedback hub. Others may join and upvote and it will escalated to correct team. Meanwhile, I will be escalating this issue via our MVP channel.

Good luck!

 

Start Menu showing Critical Error after installing KB4517389 update

KB4524147 originally caused a critical error when using Start Menu AND it prevented my printer from printing. The latter was because of some mess up with the print spooler. I uninstalled KB4524147 and BOTH problems disappeared.

This morning, I updated with KB4517389. The printer seems to work, BUT I receive a critical error when using the Start Menu.

I suppose I need to uninstall KB4517389?

***Original title: KB 4517389 causes Critical Error when using Start Menu***