Windows 10: KB4557957 OS Build 19041.329 created a problem with audio on Surface Pro 4

Discus and support KB4557957 OS Build 19041.329 created a problem with audio on Surface Pro 4 in Windows 10 Installation and Upgrade to solve the problem; FYI: This latest update KB 4557957 deleted the sound troubleshooter from my Surface Pro 4 device A003410 and eliminated the ability to use... Discussion in 'Windows 10 Installation and Upgrade' started by PaulCascone, Jun 18, 2020.

  1. KB4557957 OS Build 19041.329 created a problem with audio on Surface Pro 4


    FYI:

    This latest update KB 4557957 deleted the sound troubleshooter from my Surface Pro 4 device A003410 and eliminated the ability to use headphones or a microphone connected to the surface pro. All sounds from all apps were put through the native hardware sound devices regardless of settings. Rolling back the update resolved the audio issues.

    When will this be fixed?

    :)
     
    PaulCascone, Jun 18, 2020
    #1
  2. Brink Win User

    KB4557957 Cumulative Update Windows 10 v2004 build 19041.329 - June 9 Win Update

    KB4557957 OS Build 19041.329 created a problem with audio on Surface Pro 4 [​IMG]
     
    Brink, Jun 18, 2020
    #2
  3. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Jun 18, 2020
    #3
  4. KB4557957 OS Build 19041.329 created a problem with audio on Surface Pro 4

    KB4557957 Cumulative Update Windows 10 v2004 build 19041.329 - June 9 Win Update

    Done easy-peasy on my second machine (non-production). First machine still on 1909:


    KB4557957 OS Build 19041.329 created a problem with audio on Surface Pro 4 [​IMG]
     
    IronZorg89, Jun 18, 2020
    #4
Thema:

KB4557957 OS Build 19041.329 created a problem with audio on Surface Pro 4

Loading...
  1. KB4557957 OS Build 19041.329 created a problem with audio on Surface Pro 4 - Similar Threads - KB4557957 Build 19041

  2. Windows 10.0.19041, build 19041 problem

    in Windows 10 Installation and Upgrade
    Windows 10.0.19041, build 19041 problem: Windows 10.0.19041, build 19041 was installed on my Dell computer on 2/09/2021 just as so many upgrades have been installed over the years. After this latest install I could not get on line. Also could not reinstall the previous version. Tried everything including having...
  3. problem with KB4557957

    in Windows 10 Installation and Upgrade
    problem with KB4557957: Hi I have a Brother HL-L2340DL printer and the MS update KB4557957 stops my printer working and Brother Helpdesk told me to delete the update which I did and the printer works works again. BUT..... the update keeps coming back and I have to delete it - this all takes...
  4. surface pro 4 no audio device installed

    in Windows 10 BSOD Crashes and Debugging
    surface pro 4 no audio device installed: hello! how to fix this? surface pro 4 no audio device installed. https://answers.microsoft.com/en-us/windows/forum/all/surface-pro-4-no-audio-device-installed/5d472439-1c7c-4a6b-8bf9-c5a49ce98fbc
  5. Surface pro 4

    in Windows 10 Drivers and Hardware
    Surface pro 4: Will not allow use of mouse and it is showing red as usual. Restart and shutdown were done. Also can't delete numerous emails using shift. Help please. https://answers.microsoft.com/en-us/windows/forum/all/surface-pro-4/7672285a-3b80-40cd-951b-38b76f76bc2e
  6. Surface Pro 4

    in Windows Hello & Lockscreen
    Surface Pro 4: I have an issue where when I switch on my Surface Pro 4 it boots are far as the screen saver and shows at the bottom that it is in Flight Mode only, no wifi etc. It also states the camera not available and requests sign in with pin which it will not accept or my password will...
  7. Surface 4 pro Windows 10 2018 update audio problem

    in User Accounts and Family Safety
    Surface 4 pro Windows 10 2018 update audio problem: My audio keeps randomly going to 0. Have turned off WIFI, Bluetooth, unhooked keyboard, and nothing seems to stop it. Any ideas? https://answers.microsoft.com/en-us/windows/forum/all/surface-4-pro-windows-10-2018-update-audio-problem/03116a1d-7b90-4066-88b6-79079c06a929"
  8. Surface Pro 4

    in Windows 10 Updates and Activation
    Surface Pro 4: Updates available Surface Pro 4. 57858
  9. Surface Pro 4

    in Windows 10 Support
    Surface Pro 4: Anyone else think it will run cooler than the Surface Pro 3? Anyone experienced this? 28169
  10. Surface Pro 4

    in Windows 10 Support
    Surface Pro 4: So when am I going to be able to get a nice fanless SP4 machine to match this nice Windows 10 build! My SP3 is great, but starting to feel slightly tired (keyboard is looking very worn out) and fan always spins. Time for a refresh soon once SP4 comes out! 8304
Tags: