Windows 10: KB4560960 broke my bluetooth

Discus and support KB4560960 broke my bluetooth in Windows 10 Drivers and Hardware to solve the problem; Am I the only one losing bluetooth on my PC after installing KB4560960 ? I uninstalled the update, and my bluetooth is back I'm using a Gigabyte... Discussion in 'Windows 10 Drivers and Hardware' started by PentherSechs, Jun 30, 2020.

  1. KB4560960 broke my bluetooth


    Am I the only one losing bluetooth on my PC after installing KB4560960 ?

    I uninstalled the update, and my bluetooth is back


    I'm using a Gigabyte GC-WB867D-I wifi/bluetooth card on a Windows 10 1909

    the wifi keeps working

    :)
     
    PentherSechs, Jun 30, 2020
    #1
  2. aasim1111 Win User

    Bluetooth in windows 10

    My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

    I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

    Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision
     
    aasim1111, Jun 30, 2020
    #2
  3. ZakkWylde Win User
    Bluetooth Mice

    What should i get for my lappy? Anyone have any experience with bluetooth mice? any suggestions would be appreciated. Thx
     
    ZakkWylde, Jun 30, 2020
    #3
  4. Tranbol Win User

    KB4560960 broke my bluetooth

    No bluetooth after system restore

    Thank you for your reply.

    I mean I have used a Windows system restore point. I tried restoring bluetooth with commands in CMD (sfc/scannow; DISM /Online.....) and by updating and uninstalling devices in the device manager. Update did not work. Uninstalling bluetooth devices made Bluetooth disappear out of the hidden devices list.
    All my steps I took worked but did not change anything in my bluetooth device list.

    I am using the bluetooth of my mainboard. MSI Z370M Gaming Pro AC
    My guess would be, that disabling the bluetooth network adapter before using a system restore point, disabled Bluetooth after using the system restore point.

    In the device manager I get this message in the USB Device list for a unknown USB Device:
    Windows has stopped this device because it has reported problems. (Code 43)
    A request for the USB device descriptor failed.
     
    Tranbol, Jun 30, 2020
    #4
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KB4560960 broke my bluetooth

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