Windows 10: KB4571756 and KB4577266 has deleted my files

Discus and support KB4571756 and KB4577266 has deleted my files in Windows 10 Installation and Upgrade to solve the problem; I have just updated my laptop as there was a features update to Windows 10, version 2004 when my laptop first turned back on it was saying that the... Discussion in 'Windows 10 Installation and Upgrade' started by Ellie-JoSmith, Sep 12, 2020.

  1. KB4571756 and KB4577266 has deleted my files


    I have just updated my laptop as there was a features update to Windows 10, version 2004


    when my laptop first turned back on it was saying that the user profile service failed the sign in and that the user profile cannot be loaded so i restarted it and it then let me log in but all of my files have been deleted from my laptop and have seem to have gone back to the default settings aswell


    is there any way i can recover my files? I read one post saying to uninstall the updates as there may be a bug but i dont want to mess with it and make it worse if theres an alternate way because i didnt have my files backed up anywhere

    :)
     
    Ellie-JoSmith, Sep 12, 2020
    #1
  2. IcarusLSC Win User

    FAILED install: September 8, 2020—KB4571756

    I get a page fault error trying to install the KB4571756 (OS Build 19041.508) update either through Windows Update or downloading the msu file directly.

    Any suggestions?
    Thanks.
     
    IcarusLSC, Sep 12, 2020
    #2
  3. Alden Rey Win User
    deleting hard drive files

    Hi,

    May we know what type of file are you trying to delete? Would it be Office documents, media files, or picture files? If you're trying to delete files for free some space on your device. We suggest to perform a Disc Cleanup. Kindly follow the steps below to
    perform the task:

    • Type in Cortana Disc Cleanup
    • Choose the files to delete
    • Click on "Clean up system files"
    • Click on Ok

    For any concerns, don't hesitate to get back to us.

    Regards.
     
    Alden Rey, Sep 12, 2020
    #3
  4. T S Duan Win User

    KB4571756 and KB4577266 has deleted my files

    KB4571756 Windows Update error 0x80073701 Standalone Installer error 0x8024200B

    Windows update failed KB4571756 with error 0x80073701. Downloaded Standalone Installer windows10.0-kb4571756-x64.msu failed with error 0x8024200B.

    I've already tried these steps:

    - Windows Update troubleshooter <- no errors

    - sfc /scannow <- no errors

    - Dism /Online /Cleanup-Image /ScanHealth <- no errors

    - Dism /Online /Cleanup-Image /CheckHealth <- no errors

    - dism /online /cleanup-image /startcomponentcleanup

    - deleted content SoftwareDistribution and catroot2

    tried again via Windows update and standalone install but got the same error.

    The device is a Surface Pro3 running Windows 10 Pro 2004 without any previous Windows Update issues.
     
    T S Duan, Sep 12, 2020
    #4
Thema:

KB4571756 and KB4577266 has deleted my files

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