Windows 10: KB5003217 "fix" broke my touchpad functionality

Discus and support KB5003217 "fix" broke my touchpad functionality in Windows 10 Drivers and Hardware to solve the problem; KB5003217 prevents a touch device from working as a serial mouse in multiple monitor situations broke my touchpad function. It used to control the... Discussion in 'Windows 10 Drivers and Hardware' started by Russell Leefer, Sep 20, 2021.

  1. KB5003217 "fix" broke my touchpad functionality


    KB5003217 prevents a touch device from working as a serial mouse in multiple monitor situations broke my touchpad function. It used to control the entire multimonitor desktop, now it only controls across the primary display. I cannot move the mouse cursor to the other displays.The pad emulates a USBHID mouse, but sends absolute pointer locations instead of relative. I've found references to setting the VIRTUAL_DESKTOP flag in the driver, but there seems to be no way to set it within the HID packets specs. There also doesn't seem to be any way to switch which display it's locked to.Anyone ha

    :)
     
    Russell Leefer, Sep 20, 2021
    #1
  2. geoffers Win User

    SOLVED: Laptop Touchpad fully functional, but not in Universal apps


    OK - sorted it finally :
    • in step one/two above you delete the existing Synaptics drivers then have to reboot
    • unfortunately when the PC restarts it installs some generic touchpad drivers which have the basic functionality
    • So although step4 (run setup) appears to work, it hasn't actually done anything as the generic drivers are already there
    So what you have to do is this...

    • In device manager, select the mouse device and click update drivers.
    • Then select Browse My Computer > Let me pick from a list > Have disk button, and select the folder with the new Synaptics drivers (I'm running 32-bit windows so selected ..\WinWDF\x86).
    • The green progress bar shows the drivers are loading, then when it's all done you now have the new functionality installed - RESULT!!!
    • KB5003217 "fix" broke my touchpad functionality [​IMG]
     
    geoffers, Sep 20, 2021
    #2
  3. nxavis9 Win User
    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, Sep 20, 2021
    #3
  4. KB5003217 "fix" broke my touchpad functionality

    functionality issues with Elan Touchpad after upgrading to Windows 10

    Hi,

    Thank you for your interest in Windows 10.

    I suggest you to follow the methods below and check if it fixes the issue.

    Method 1: Run Hardware and Devices Troubleshooter

    Follow these steps to run Hardware and Devices troubleshooter.

    • Press Windows key + W and type troubleshooting.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click Hardware and Devices.
    • Follow the on-screen instruction to run the troubleshooter.
    Method 2: Uninstall and reinstall the driver

    I suggest you to try uninstall the Touchpad drivers check if it works for you.

    Follow the steps to uninstall the Touchpad drivers:

    • Press Windows Key + X key and click Device Manager.
    • Right-click on the Touchpad device listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

    Method 3

    If issue still persists, I suggest you to uninstall and reinstall the touchpad drivers in Compatibility mode and check if it works:

    Follow the steps to uninstall the touchpad driver:

    • Press Windows Key + X key.
    • Click on Device Manager.
    • Right-click on the Touchpad device listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install the drivers in compatibility mode:

    • Right-click on the driver setup file and click on ‘properties’.
    • Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select Windows 8.1 operating system from the drop down.
    • Click on ‘Apply’ and click ‘OK’ and run the file to install it.
    Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.
     
    Giridhar J, Sep 20, 2021
    #4
Thema:

KB5003217 "fix" broke my touchpad functionality

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