Windows 10: KB5015807 , kb5015878 - lost audio USB sound headset since patch

Discus and support KB5015807 , kb5015878 - lost audio USB sound headset since patch in Windows 10 Gaming to solve the problem; hello since installing KB5015807, kb5015878 I have lost the ability to hear any sound from my usb headset, I am running a logitech G633 on a ryzen... Discussion in 'Windows 10 Gaming' started by lee Woodberry, Aug 10, 2022.

  1. KB5015807 , kb5015878 - lost audio USB sound headset since patch


    hello since installing KB5015807, kb5015878 I have lost the ability to hear any sound from my usb headset, I am running a logitech G633 on a ryzen platform x370 gaming k4 in stock windows 10 home with up to date full patches bios 4.8 after being away for a while abroad I updated to get a nasty surprise. prior to the update audio was fine, unfortunately i left auto update on and a lunchtime reboot left me scratching my head, ever since the patch i have lost the ability to hear anything via usb, I am sure it is related to the issues others have reported on protocol with some scanners/do

    :)
     
    lee Woodberry, Aug 10, 2022
    #1
  2. cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue KB5015807 , kb5015878 -  lost audio USB sound headset since patch :p
     
    cadaveca, Aug 10, 2022
    #2
  3. Headset mike not recognized - can't open Audio Manager

    You could try going into settings and running the 'Troubleshooter'. Although this might not work as I think it may be a software/driver issue.

    KB5015807 , kb5015878 -  lost audio USB sound headset since patch [​IMG]


    Ah okay. I have had a look at the manufacture Nubwo, and there doesn't seem to be any official drivers or software listed.

    Thus I would suggest we try and uninstall everything related to the headset, and then let everything install automatically, as it had done on the other desktop (assuming everything was automatically configured, and it just worked).

    1.) See if you can first remove the Realtek Audio Manager 1.0.0.222 software by uninstalling it.
    • Settings > Apps > Click on the app and select 'Uninstall.'

    2.) After that right click on Start menu (*Start) and select 'Device Manager'
    • Under the 'View' tab, select 'Show hidden devices'
    • Then click on the arrow before 'Sound, video and game controllers' as well as 'Audio inputs and outputs' (this should drop down to reveal a list of audio drivers and headsets)
    • I can help you with which driver (in relation to your headset) to uninstall, if you post back with a screenshot.

    Optional.) Or if you are comfortable with knowing which driver to uninstall, then do so
    • Right click on the driver name > Uninstall (Check 'delete software for this device'). Perform a restart and plug the headset back in.
     
    ellellell1, Aug 10, 2022
    #3
  4. Solaris17 Win User

    KB5015807 , kb5015878 - lost audio USB sound headset since patch

    Good surround sound headset

    I appreciate it I was more looking to see if anyone knows something that can fit my bill in that budget. Trust me I know all about the $300 range and even considered audio technica m50x with a condenser mic *Stick Out Tongue KB5015807 , kb5015878 -  lost audio USB sound headset since patch :p
     
    Solaris17, Aug 10, 2022
    #4
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KB5015807 , kb5015878 - lost audio USB sound headset since patch

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