Windows 10: Keep asking to set up a Hello PIN even I already did it several times

Discus and support Keep asking to set up a Hello PIN even I already did it several times in Windows Hello & Lockscreen to solve the problem; Hi There, My computer keeps asking me to set up a Windows Hello PIN although I already did it several times. I already did a hard USB reinstall. It... Discussion in 'Windows Hello & Lockscreen' started by ChristmasCC, Mar 1, 2021.

  1. Keep asking to set up a Hello PIN even I already did it several times


    Hi There,


    My computer keeps asking me to set up a Windows Hello PIN although I already did it several times.


    I already did a hard USB reinstall. It worked for a few days. However, now it starts asking me to set up a PIN again.


    I could use the current PIN to do anything, including login, Admin Permission etc. However, it seems that my computer could realise that I got a PIN. Also, I could not change my current pin. The "Sign-in Option" page only shows the add button.

    :)
     
    ChristmasCC, Mar 1, 2021
    #1
  2. Anne Ros Win User

    Login with PIN and Hello

    Hi Jean,

    Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
    you answer the questions below?

    • How are you setting the PIN and Hello?
    • Which build version of Windows is your PC running on?
    • Were there any error codes or messages?

    In the meantime, we suggest that you follow the steps below on how to set up PIN.

    • Open Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Click the Add button for the PIN and set your PIN.
    • Do the same for the Windows Hello.

    Looking forward to your response.
     
    Anne Ros, Mar 1, 2021
    #2
  3. windows hello and pin

    Hi,

    This error code is usually caused by corrupted Windows system files. For better assistance, we would like to ask the following:

    • What happens when you're trying to set up Windows Hello or a pin on your computer?
    • Is there an error message displayed when setting up Windows Hello or a pin?
    • What troubleshooting steps have you done so far?
    • How did you reinstall Windows?

    Looking forward to your reply so we can provide the best resolution for you.
     
    Gerard Qui, Mar 1, 2021
    #3
  4. Keep asking to set up a Hello PIN even I already did it several times

    Sign-in taking time after setting up PIN

    Hello Harold,



    Thank you for writing to Microsoft Community Forums.



    I understand that it is frustrating when the features don’t work the way there are supposed to. Usually, it takes time to login using the PIN after setting it up for the first time, as Windows optimizes and connects all the applications
    linked to your Microsoft account to give access using the PIN.



    I suggest you to try logging in again and wait for some time to let Windows optimize the PIN for next use.



    However, if you want to remove the PIN you can follow the steps mentioned below.



    1. Login to the PC using password, and go to
      Settings > Accounts > Sign-in options.
    2. Under PIN click on
      Remove.
    3. Enter the password and click on
      OK.
    4. Restart the PC.


    Hope it helps.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Mar 1, 2021
    #4
Thema:

Keep asking to set up a Hello PIN even I already did it several times

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