Windows 10: Keep getting BSOD and freezing.

Discus and support Keep getting BSOD and freezing. in Windows 10 BSOD Crashes and Debugging to solve the problem; (Should note, I'm not too tech savvy with computers) As far back as 24/6/2019 I've been getting BSOD and times where the computer just freezes... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Fhalkor, Jul 24, 2019.

  1. Fhalkor Win User

    Keep getting BSOD and freezing.


    (Should note, I'm not too tech savvy with computers)

    As far back as 24/6/2019 I've been getting BSOD and times where the computer just freezes forever. Looking at reliability monitor it says there have been different faulting applications, these are all of them below:

    Description

    Faulting application name: AWCC.exe, version: 5.2.37.0, time stamp: 0x5cdaf375

    Faulting module name: twinapi.appcore.dll, version: 10.0.17134.137, time stamp: 0xb5d50228

    Exception code: 0xc000027b

    Fault offset: 0x000000000009cad5

    Faulting process id: 0x2bb4

    Faulting application start time: 0x01d53598aa516e55

    Faulting application path: C:\Program Files\WindowsApps\DellInc.AlienwareCommandCenter_5.2.37.0_x64__htrsf667h5kn2\AWCC.exe

    Faulting module path: C:\WINDOWS\SYSTEM32\twinapi.appcore.dll

    Report Id: b85d232a-ffee-46e4-98a8-7297adef7cbf

    Faulting package full name: DellInc.AlienwareCommandCenter_5.2.37.0_x64__htrsf667h5kn2

    Faulting package-relative application ID: App


    Description
    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0xfffff803cc05a378). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 8ed45590-47c8-4a82-8375-922b74f84fc0.


    Description

    Faulting application name: backgroundTaskHost.exe, version: 10.0.17134.1, time stamp: 0xcb43d9c5

    Faulting module name: twinapi.appcore.dll, version: 10.0.17134.137, time stamp: 0xb5d50228

    Exception code: 0xc000027b

    Fault offset: 0x000000000009cad5

    Faulting process id: 0x3510

    Faulting application start time: 0x01d52a7b49488eaf

    Faulting application path: C:\WINDOWS\system32\backgroundTaskHost.exe

    Faulting module path: C:\Windows\System32\twinapi.appcore.dll

    Report Id: 6722af24-8a0d-4fb2-b21f-8a2234bac889

    Faulting package full name: DellInc.DellSupportAssistforPCs_3.2.5.0_x64__htrsf667h5kn2

    Faulting package-relative application ID: App


    Description

    Faulting application name: chrome.exe, version: 75.0.3770.100, time stamp: 0x5d071e50

    Faulting module name: chrome_child.dll, version: 75.0.3770.100, time stamp: 0x5d071e50

    Exception code: 0xc0000005

    Fault offset: 0x00000000002dee7e

    Faulting process id: 0x45d8

    Faulting application start time: 0x01d531a283281faf

    Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Faulting module path: C:\Program Files (x86)\Google\Chrome\Application\75.0.3770.100\chrome_child.dll

    Report Id: aa9e3d7a-7faf-4060-9457-8493b950af88

    Faulting package full name:

    Faulting package-relative application ID:

    Description
    Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00007ff7ab7fa5c1
    Faulting process id: 0x1c28
    Faulting application start time: 0x01d53995326c8afd
    Faulting application path: bad_module_info
    Faulting module path: unknown
    Report Id: 4e62b50e-325c-49d7-9af5-4d8d0a56f3bc
    Faulting package full name:
    Faulting package-relative application ID:


    Description

    DellInc.AlienwareCommandCenter_htrsf667h5kn2!App

    Faulting Application Path: C:\Program Files\WindowsApps\DellInc.AlienwareCommandCenter_5.2.42.0_x64__htrsf667h5kn2\AWCC.exe



    Problem signature

    Problem Event Name: POFContextAppCrash

    Package Full name: DellInc.AlienwareCommandCenter_5.2.42.0_x64__htrsf667h5kn2

    Application name: praid:App

    Application Version: 5.2.42.0

    Error Code: 0x80004003

    Signature: c613dd7e84ea9e517d97069be2f17554

    OS Version: 10.0.17134.2.0.0.256.48

    Locale ID: 3081



    Extra information about the problem

    Bucket ****t sure if all this information helps. But I am noticing that the most common faulting applications are AWCC, Windows, and the one that seems to stop working almost every time is the BackgroundTaskHost. (Not sure if this matters at all, but it says in C:/Windows/System32 that it has 19KB)


    Also in the BSOD, it says stop code: WHEA_UNCORRECTABLE_ERROR

    There is also another stop code I've seen but can't recall what it was.


    I really want to fix this issue and I highly appreciate any help. Thank you!

    :)
     
    Fhalkor, Jul 24, 2019
    #1
  2. NetSurfer Win User

    BSOD and freezing

    Yesterday I started up my laptop from hibernating and it freezes, after restarting several times I get a BSOD which freezed on the BSOD one time.
    After restarting again the laptop freezed at the Welcome screen.
    I have had the freezing before, it was gone for about 2 months.
    I did not install any new hardware.
    Now it seems to run fine again.

    But what is causing the freezing and the BSOD?
    I bought this laptop last January.
     
    NetSurfer, Jul 24, 2019
    #2
  3. Getting BSOD 0x124 error

    Ignore what everone said here.

    0x124 BSOD is usually related to VCCIO (VTT), run Prime95 version 26.6 with custom sizes of 512K to 640K with 50% of your memory for at least 8 hours.

    If you get a 0x124 BSOD, increase VCCIO voltage by small steps, run Prime95 again until your stable.

    If you pass Prime95 512K to 640K without a BSOD, then its Vcore too low. I'd suggest running IntelBurnTest with 80% of your memory to verify stability (8 to 12 hours).

    Oh, and yeah, if this problem appeared all of the sudden, the reason is CPU degradation, you can prevent it by enabling C-States or adjust your overclock to use lower voltages.
     
    Regeneration, Jul 24, 2019
    #3
  4. airbud7 Win User

    Keep getting BSOD and freezing.

    New Homebuild freezing and BSOD

    So you are saying a PSU can never cause a computer to Freeze/BSOD...???
     
    airbud7, Jul 24, 2019
    #4
Thema:

Keep getting BSOD and freezing.

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Users found this page by searching for:

  1. file:///C:/Windows/SYSTEM32/twinapi.appcore.dll 2b91a5ef-5744-46be-9c42-b8a5b98b4adb DellInc.AlienwareCommandCenter_5.2.42.0_x64__htrsf667h5kn2 App

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  2. Faulting application name: backgroundTaskHost.exe version: 10.0.18362.1

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  4. POFContextAppCrash