Windows 10: Kernel Power error 41 + Mouse Curser missing etc

Discus and support Kernel Power error 41 + Mouse Curser missing etc in Windows 10 Support to solve the problem; For some weeks I have been having a problem with my mouse(?), or indeed any alternatives I have tried. Soon after start up the mouse freezes, and the... Discussion in 'Windows 10 Support' started by Skofab, Jun 21, 2019.

  1. Skofab Win User

    Kernel Power error 41 + Mouse Curser missing etc


    For some weeks I have been having a problem with my mouse(?), or indeed any alternatives I have tried.

    Soon after start up the mouse freezes, and the curser will not move. On other occasions, the mouse is totally absent when the computer reaches desktop - have to restart (possibly twice) to get the mouse to put in an appearance! This started well before the 1903 update. Have tried all the usual work arounds and different mice without success.The problem is intermittent.
    Event viewer shows that event error 41 occurs about the time when the mouse problem/freeze becomes evident.

    Having looked at this error 41 closely, I note that this is quite a common problem, and is attributed to a possible failure of the power supply. Those with the problem are reporting that an unscheduled restart takes place. I do not have this same aspect in that I just get a frozen computer - there is no attempt to restart as others have reported.

    Your thoughts, comments and help would be appreciated

    :)
     
    Skofab, Jun 21, 2019
    #1

  2. Kernel-Power event id 41. BugcheckCode 0

    Hello,

    Thank you for writing to Microsoft Community Forums.

    In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

    1. Are you aware of any changes made on your PC, prior to this issue?
    2. Is this issue specific while playing a particular game?
    3. Which edition of Windows are you currently using?

    A Kernel Power Event 41 can occur in the following scenarios.

    Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

    Scenario 2: The computer is shut down by pressing and holding the power button.

    Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

    I suggest you refer the article on Kernel
    Power Event ID 41
    and follow the steps for the scenario that is causing this error on your PC.

    Additionally, you can refer the article on Windows
    Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows

    and check if that helps.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Jun 21, 2019
    #2
  3. tigger Win User
    tigger, Jun 21, 2019
    #3
  4. Kernel Power error 41 + Mouse Curser missing etc

    Kernel 41 Power issue

    Hello,

    When the computer shuts down or restarts unexpectedly, the Kernel Power Event ID 41 error occurs. Upon starting a computer running Windows, the system checks whether the computer was properly shut down. If the computer was not properly turned off, a Kernel
    Power Event 41 message is generated.

    Regarding the error that you're getting, we suggest that you check the solution provided by

    AndrewGeraci
    on this
    link
    .



    For more information regarding Windows Kernel power issue, kindly visit this
    article
    .

    Let us know how it turned out for you.
     
    Marilou Ser, Jun 21, 2019
    #4
Thema:

Kernel Power error 41 + Mouse Curser missing etc

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