Windows 10: Kernel-Power, Event ID 41, Task Category: 63

Discus and support Kernel-Power, Event ID 41, Task Category: 63 in Windows 10 BSOD Crashes and Debugging to solve the problem; Brand new laptop of acwr aspire 3i3 7th gen, 7020 3 months old with less usage, since 2 days back, laptop started to shutdown suddenly in ac adaptor... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by KumareshR, Jun 26, 2020.

  1. KUMARESHR
    KumareshR Win User

    Kernel-Power, Event ID 41, Task Category: 63


    Brand new laptop of acwr aspire 3i3 7th gen, 7020 3 months old with less usage, since 2 days back, laptop started to shutdown suddenly in ac adaptor plug in condition.

    Done the following

    1. Bios update

    2. Acpi, ac adaptor driver update and reset battery

    3. Graphics card driver intel 620


    Today found that the auto shutdown happens when battery is at 75%. Even in switched off condition battery indicator blinks and dont turn on without resetting battery


    Event found in event manager

    :)
     
    KumareshR, Jun 26, 2020
    #1
  2. JOSEPH BAN
    Joseph Ban Win User

    PC Crash, Kernel-Power, Category 63, ID 41, Region ID 2070

    To further assist you regarding your concern, we suggest that you follow the answer of
    Jessen P provided on this thread.
    The steps will help you isolate the issue regarding the same concern that you’ve encountered about the behavior of your assembled computer.

    Keep us updated about your concern for additional assistance.
     
    Joseph Ban, Jun 26, 2020
    #2
  3. MACHINEMATRIX
    Machinematrix Win User
    Event ID 41 Task Category 63

    If i get no BSODs, no errors, no events logged in event viewer apart from kernel power 41 (63), not even the windows did not shut down successfully screen (don't know if that is still in windows 10), and the computer just turns off and a few seconds later it turns back on, is it safe to assume that it is the power supply and not the motherboard? Because I have heard that this can be caused by the motherboard. Also when this happens, is it harmful for the rest of the hardware?
     
    Machinematrix, Jun 26, 2020
    #3
  4. RAYMOND AVE
    Raymond Ave Win User

    Kernel-Power, Event ID 41, Task Category: 63

    Kernel-Power Event ID 41 Task 63

    Hello,

    The kernel power event ID 41 error may happen when the computer is shut down, or it restarts unexpectedly.

    To help resolve your concern, kindly follow the steps created by Nyima Yonten on this

    post    .

    Do let us know if you need further assistance.
     
    Raymond Ave, Jun 26, 2020
    #4
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Kernel-Power, Event ID 41, Task Category: 63

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