Discus and support KERNEL_SECURITY_CHECK_FAILURE and SYSTEM_SERVICE_EXCEPTION Errors in Windows 10 BSOD Crashes and Debugging to solve the problem; I've been having issues with BSODs for a few weeks now and was hoping someone would be able to help. I bought my laptop (acer spin 5) around a month... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by softblankie, Oct 14, 2019.


    I've been having issues with BSODs for a few weeks now and was hoping someone would be able to help.

    I bought my laptop (acer spin 5) around a month ago second hand, and most of the time it works great but every now and then it's been having issues. I tried troubleshooting the errors myself but every time I think I've fixed it it seems to come back. I've tried both windows memory diagnostic and memtest and both came back completely clean, I've tried sfc and chkdsk scans and they came back clean too, and I've tried doing windows 'fresh start' reinstall too. I'm up to date with windows updates, and I've done clean installs of my graphics driver, updated drivers from device manager, acer's website and intel's website, and updated my bios as well. .I also tried using driver verifier (which I thought fixed the problem at first and alerted a random software driver as the issue) but I'm now thinking this might have been a false positive as there have been a few bluescreens since.

    The most recent crash happened this evening and this is what WhoCrashed had to say:

    On Mon 14/10/2019 21:17:16 your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\101419-14937-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x1C1220)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8032A3C9147, 0xFFFFAF0B69C1DCC0, 0x0)
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    I've also uploaded the 3 most recent crash dumps here:!Ag7ylNs6YVGCiF_L6ORtWvnKiZBG?e=xPXbtS

    Any help would be appreciated as this is getting quite frustrating!

    softblankie, Oct 14, 2019
  2. Clark Ari Win User



    The KERNEL_SECURITY_CHECK_FAILURE blue screen error likely occurs due to RAM failure. To troubleshoot the issue, we recommend that you perform the steps provided in these articles:

    The article will be able to provide you with steps to repair system file corruption.

    The troubleshooter will be able to isolate the cause of the issue and there are troubleshooting steps that you need to follow in order to resolve it.

    Please post back with the result.
    Clark Ari, Oct 14, 2019
  3. Rudolfos0 Win User
    BSOD while gaming SYSTEM_SERVICE_EXCEPTION win32kbase.sys & ntoskrnl.exe windows 10

    I have similar BSODs, I also have NVIDIA card and Intel i7 4700MQ

    • Kernel_Security_Check_failure (NTFS.sys+19a95)
    • SYSTEM_SERVICE_EXCEPTION (win32kbase.sys+4d8be)
    • DRIVER_IRQL_NOT_LESS_OR_EQUAL (L1C63x64.sys+6cb3)
    • SYSTEM_SERVICE_EXCEPTION (win32kbase.sys+4d8be)

    Windows 10 BSOD - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys+4d8be)
    Rudolfos0, Oct 14, 2019
  4. Erika Aro Win User



    Thank you for providing the information. Upon checking the file, here's the stop code which causes the blue screen error:

    Stop error message


    Stop Code

    c000021a {Fatal System Error}

    The Windows SubSystem system process terminated unexpectedly with a status of 0xc0000005. The system has been shut down.

    It's related to missing or corrupted system files. We suggest running the
    System File Checker and Deployment Image Servicing and Management
    to scan for corruptions in the Windows system files and restore corrupted files.

    Continue to update us as you go along the listed troubleshooting steps.
    Erika Aro, Oct 14, 2019



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