Windows 10: Key for Pro or Home

After using the reset procedure on a new drive, the product key will not work. Found out that my licence is for a Win 10 Home install, pc now has a Win 10 Pro image? How can I activate or go back to a Win 10 Home version?

:)

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

https://www.microsoft.com/en-in/software-download/windows10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Surface Pro 3 Windows key not working

Hi,

Thank you for writing us back.

Are you using docking station?

I would suggest you to go through the below steps:

Steps: Try to run the Hardware and device troubleshooter:

• 
  Press Windows key+X.
  
• 
  Click on Control Panel.
  
• 
  Click on Troubleshooting.
  
• 
  On the left pane, click on view all.
  
• 
  From the list, double click on hardware and devices and run the troubleshooter and check what it shows.
  

Please post back with the status of the issue and we will be glad to assist you further.

 

Advice required - Post Upgrade - Suspect Pro 2 is Bricked

Before try that, have tried resetting the UEFI options?

To reset the Surface Pro to the default UEFI settings, follow these steps:

• Press the Power button and the Volume Up button at same time while are starting the Surface Pro device.
• Set Trusted Platform Module (TPM) to enabled.
• Set Secure Boot Control to enabled.
• Press Install Default Secure Boot keys.
• Press Exit setup, and then save the changes.