Windows 10: Keyboard and Mice USB

Hi,I have lost my USB connectors for Microsoft Wireless Desktop 3050 with AES PP3-00001. Can I purchase a new USB connector? if yes, where do I purchase from? Thank you

:)

 

No USB mice or keyboards working

I have an issue with USB mice and keyboards connecting to my new Lenovo P51, running Windows 10

The issue started when my USB keyboard (Microsoft Sculpt) started perpetually pressing a 'p' key. This has happened before, but usually stops quickly. To identify the fault, I unplugged the USB receiver from docking station base USB port where it was connected.

Following this, NO USB mice or keyboards will work!

1. All devices show up as 'Other devices' in Device Management. And when you try and update the driver, I get told that Windows could not find the driver for the device.

2. If you attempt to select the driver from the list, no 2.4Ghz drivers are shown as available.

3. I've used a commercial driver utility to do an automatic update (Driver Easy)

4. I've uninstalled USB controllers, rebooted, and let Windows install them

5. I've done numerous hard reboots, including complete power down with battery out

6. I've manually replaced several usb-related INF files in the c:\windowss\inf folder as well (including usb.inf)

However...still no go. All keyboards or mice just end up in 'other devices' and won't work. I've run out of ideas short of a Windows reinstall. Or am I missing something? One other thing I considered was a USB power issue...but my portable usb hdd still
works (with lights on).

comments appreciated.

 

USB keyboard disconnects when holding any button down

Hi,

Thank you for contacting Microsoft Community.

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to try the following steps and check if it helps:

• The USB connection may be loose. Try unplugging the keyboard, and then plugging it back in.
• Plug the keyboard into a different USB port.
• If your keyboard is plugged into a USB hub or USB switch box, try removing it and plugging the keyboard into the computer.
• Unplug other USB devices that are not in use.
• Try the keyboard on another computer to verify it is working correctly

Method 2: Also I suggest you to uninstall and reinstall the usb keyboard drivers as below and check if it helps.

• Press Windows+X and go to device manager.
• Then expand keyboards and right click on the driver.
• Then click on uninstall and restart the computer.
• It will be reinstalled automatically and check if it helps.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Device manager Keyboard and Mice

In device manager. Under Keyboards my mouse and keyboard are listed. Under mice the mouse and keyboard are listed under it. why would keyboard be under mice and mouse under keyboard? Is this normal? I have a Razer deathadder and Razer Blackwidow.