Windows 10: Keyboard and Mouse are not working after Windows 10 update

Discus and support Keyboard and Mouse are not working after Windows 10 update in Windows 10 Installation and Upgrade to solve the problem; Shutdown my PC last night and updates were installed. I went to login today and both the keyboard and mouse will not work. I tried them on a separate... Discussion in 'Windows 10 Installation and Upgrade' started by ReedShields, Dec 13, 2018.

  1. Keyboard and Mouse are not working after Windows 10 update


    Shutdown my PC last night and updates were installed. I went to login today and both the keyboard and mouse will not work. I tried them on a separate device and they both worked fine. They will work in the BIOS and in Safe Mode, but i tried to run a system restore to roll back the update and it did not allow me to restore. Please help!

    :)
     
    ReedShields, Dec 13, 2018
    #1
  2. John Fer Win User

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Dec 13, 2018
    #2
  3. Kem Mon Win User
    Keyboard not working after Windows 10 Update

    Hi,

    Have you tried updating
    your mouse and keyboard driver? If not, we suggest you to do so. There is a possibility that the driver is not compatible with the new Windows 10 update. However, one
    of the workarounds that we suggest for your mouse and keyboard to work is to update the driver. If the symptom persist, you can run the Hardware and Devices Troubleshooter. To run the Troubleshooter, follow these steps:


    • On your search bar, type
      Troubleshooting.

    • Change the view to
      View all.

    • Choose
      Hardware and Devices
      and run the troubleshooter.

    Let us know how it goes.

    Regards.
     
    Kem Mon, Dec 13, 2018
    #3
  4. Nordic Win User

    Keyboard and Mouse are not working after Windows 10 update

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Dec 13, 2018
    #4
Thema:

Keyboard and Mouse are not working after Windows 10 update

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