Windows 10: Keyboard and mouse issues after W10 update

Discus and support Keyboard and mouse issues after W10 update in Windows 10 Installation and Upgrade to solve the problem; I seem to have lost contact with my keyboard and mouse after the latest update. I guess I might need to update my drivers but how can I do that when I... Discussion in 'Windows 10 Installation and Upgrade' started by GDillon1, Oct 10, 2019.

  1. GDillon1 Win User

    Keyboard and mouse issues after W10 update


    I seem to have lost contact with my keyboard and mouse after the latest update. I guess I might need to update my drivers but how can I do that when I can't type or click!? Cant even get passed locked screen.


    Have swapped out my devices so I think I have ruled out hardware issues. Keyboard is working when I go into DOS, pre-Windows boot.


    Using W10 Pro.


    Thanks

    :)
     
    GDillon1, Oct 10, 2019
    #1

  2. keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Oct 10, 2019
    #2
  3. Issues with the On screen keyboard and mouse pointer.

    Hi Robert,

    The issues with the mouse may arise due to driver conflicts and the issue related to the On Screen keyboard may be when the settings for the OSK are turned on.

    For the On screen keyboard issue, I suggest you to follow the below steps.


    • Type Ease of Access on the search bar.

    • Choose Ease of Access and click on
      Use the Computer without a mouse or keyboard option.

    • Check if the Type using a pointing device is turned on.

    • You may uncheck that option if it is turned on.
    Also try the below steps:


    • Press Windows key + R and type
      Services.msc
      .

    • Scroll down to find the "Touch Keyboard and Handwriting Panel Service".

    • Disable the option by right clicking on it.
    For the Mouse issue:

    I suggest you to run the Hardware and Devices troubleshooter.

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Hardware
    and
    Devices.

    5. Follow the on-screen instructions to run the troubleshooter.

    6. Check if issue persists.

    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Oct 10, 2019
    #3
  4. John Fer Win User

    Keyboard and mouse issues after W10 update

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Oct 10, 2019
    #4
Thema:

Keyboard and mouse issues after W10 update

Loading...
  1. Keyboard and mouse issues after W10 update - Similar Threads - Keyboard mouse issues

  2. keyboard, mouse and browser issue

    in Windows 10 BSOD Crashes and Debugging
    keyboard, mouse and browser issue: does anybody know a fix to where when I press the esc key it brings up the windows start menu. also it wont let me type when this issue happens and when on a browser trying to scroll up and down with my mouse zooms the screen in and out. there is no issue with the keyboard I...
  3. W10 restart/USB keyboard & mouse

    in Windows 10 Drivers and Hardware
    W10 restart/USB keyboard & mouse: I recently waded into the W10 pool and I am completely baffled about this subject. I set up a dual boot SSD with my W7 system of seven years (which still hums) and I can say everything is running very nicely. W10 starts up extremely fast from a power up - thanks to “Fast...
  4. Keyboard and mouse not working after Windows update.

    in Windows 10 Drivers and Hardware
    Keyboard and mouse not working after Windows update.: After the July 9, 2019 Windows patch update my keyboard and mouse are unresponsive. The USB ports still have power but no input is detected by the computer. The pc is stuck at the Windows welcome screen. I've tried different ports and a different keyboard and mouse and still...
  5. Issues with mouse / keyboard

    in Windows 10 Drivers and Hardware
    Issues with mouse / keyboard: I recently noticed an issue with my mouse or keyboard. There are times when in certain apps/areas it will begin to rapidly click on something. I am not sure how to explain this because it could very well be an issue with the keyboard, I have a somewhat broken 'enter' key that...
  6. Mouse and Keyboard not Working on Lock Screen W10

    in Windows Hello & Lockscreen
    Mouse and Keyboard not Working on Lock Screen W10: This is related to a work computer. It is a brand new computer running Windows 10 version 1809. The problem: On the login/lock screen (the screen before typing your password) the keyboard and mouse don't work, except for hitting Control + Alt + Delete. Hitting Ctrl Alt...
  7. after Windows update, mouse issue

    in Windows 10 Installation and Upgrade
    after Windows update, mouse issue: My RCA tablet with keyboard went crazy after the last update. Some things keep poping up, mouse cursor is moving as it wishes. It looks like I am not there https://answers.microsoft.com/en-us/windows/forum/all/after-windows-update-mouse-issue/c26a56a3-cd3e-4ea4-8203-69f8f7948d89
  8. After Update Mouse & Keyboard Won't Work

    in Windows 10 Installation and Upgrade
    After Update Mouse & Keyboard Won't Work: [IMG] My Acer all in one did an update. It is now stuck on this screen and the mouse and keyboard will not work. https://answers.microsoft.com/en-us/windows/forum/all/after-update-mouse-keyboard-wont-work/cead84ec-84af-4437-b2f8-8c941038d700
  9. mouse/keyboard not working after windows update

    in Windows 10 Installation and Upgrade
    mouse/keyboard not working after windows update: Hi I have Windows 10 Insider Preview ver 1809 build 18309, tried to install the latest build (18317) and all went ok except when the installation finished it didnt restart and I had to restart manually (update and restart from the start menu. after the reboot, the mouse...
  10. Mouse & keyboard misbehaving after update

    in Windows 10 Drivers and Hardware
    Mouse & keyboard misbehaving after update: Both of these began exactly concurrent with the latest major update. I'm using a (genuine) Microsoft IntelliMouse Optical. The mouse cursor is unresponsive at bootup, but if I disconnect and reconnect it, it works fine. The mouse buttons still work initially (I can...