Windows 10: Keyboard and mouse lag issues

Ive just recently bought a new Acer PC with Windows 10 to replace a really slow Apple iMac.


Worked fine for first few weeks and now i have severe keyboard and mouse lag. I have replaced the mouse 3 times and the keyboard twice and the issue remains to the point that the PC is unusable and i am back to using the now faster Mac.


I have looked at the forums and have tried a number of the suggestions but it is almost impossible to do this when the mouse and keyboard will only intermittently work.


Could anyone please offer any further advice?


Thanks in advance

:)

 

Mouse Lag

Hi,

Mouse lag and touchpad issues may occur due to damaged cables, outdated drivers, and more. To rectify those concerns, we suggest that you refer to this

article where you'll find troubleshooting steps suitable for mouse, touchpad, and keyboard issues.

If you're going to update your driver, we suggest that you do it manually instead of letting Windows search for an updated driver automatically. Here's how you can do it:

• Visit your device manufacturer’s website and download the latest driver from there.
• Right-click on the Start button, then select Device Manager.
• Select Mice and other pointing device, then the mouse
  driver name.
• Right-click on driver and then select Uninstall device >Delete the driver software for this device check box >
  Uninstall.
• After uninstalling, right-click on the driver that's having the issue, select
  Update driver > Browse my computer for driver software.
• Select Browse > look for the driver you've just downloaded >
  OK.
• Select Next > follow the steps to install the driver >
  Close.
• Restart your computer.

Update us on the status of the issue.

 

mouse lag gone but keyboard lag remains


I recently upgraded to an Acer Spin 7 from an Asus T100TA (Windows 10). The whole reason I decided to upgrade was the mouse and keyboard lag I was getting on the Asus. I figured it was b/c of its age (2 gb ram & 49gb hard drive near full capacity). But now I have a brand new laptop with 8gb ram and I'm experiencing similar issues. I have the Logitech K330 wireless keyboard and had been using a Logitech M510 (it just took me about 74 seconds to type 510). I tried the recommended solutions but none helped. Until I tried a new mouse, the Logitech M215, which came with the keyboard. So the mouse lag is gone, but the keyboard lag is worse. I've updated the Logitech drivers as well. I am also connected to a Startech.com USB hub to connect multiple monitors and the Logitech usb unifying receiver for the mouse/keyboard. I registered to follow the thread.

 

Issues with the On screen keyboard and mouse pointer.

Hi Robert,

The issues with the mouse may arise due to driver conflicts and the issue related to the On Screen keyboard may be when the settings for the OSK are turned on.

For the On screen keyboard issue, I suggest you to follow the below steps.

• 
  Type Ease of Access on the search bar.
  
• 
  Choose Ease of Access and click on
  Use the Computer without a mouse or keyboard option.
  
• 
  Check if the Type using a pointing device is turned on.
  
• 
  You may uncheck that option if it is turned on.
  

Also try the below steps:

• 
  Press Windows key + R and type
  Services.msc.
  
• 
  Scroll down to find the "Touch Keyboard and Handwriting Panel Service".
  
• 
  Disable the option by right clicking on it.
  

For the Mouse issue:

I suggest you to run the Hardware and Devices troubleshooter.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Hardware
and Devices.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.