Windows 10: Keyboard and mouse not working after update

Discus and support Keyboard and mouse not working after update in Windows 10 Drivers and Hardware to solve the problem; I updated my pc last week on friday and the next morning neither my mouse or my keyboard are working. Ive looked through many different pages on fixing... Discussion in 'Windows 10 Drivers and Hardware' started by Elijah F1786, Nov 22, 2019.

  1. Keyboard and mouse not working after update


    I updated my pc last week on friday and the next morning neither my mouse or my keyboard are working. Ive looked through many different pages on fixing it and none of them have worked. I have booted my computer into recovery mode but i cant use my keyboard or mouse so nothing can be done. Its thanksgiving break now and i really wanna use my computer. Please help

    :)
     
    Elijah F1786, Nov 22, 2019
    #1

  2. keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Nov 22, 2019
    #2
  3. John Fer Win User
    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Nov 22, 2019
    #3
  4. Kem Mon Win User

    Keyboard and mouse not working after update

    Keyboard not working after Windows 10 Update

    Hi,

    Have you tried updating
    your mouse and keyboard driver? If not, we suggest you to do so. There is a possibility that the driver is not compatible with the new Windows 10 update. However, one
    of the workarounds that we suggest for your mouse and keyboard to work is to update the driver. If the symptom persist, you can run the Hardware and Devices Troubleshooter. To run the Troubleshooter, follow these steps:


    • On your search bar, type
      Troubleshooting.

    • Change the view to
      View all.

    • Choose
      Hardware and Devices
      and run the troubleshooter.

    Let us know how it goes.

    Regards.
     
    Kem Mon, Nov 22, 2019
    #4
Thema:

Keyboard and mouse not working after update

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