Windows 10: Keyboard and Mouse Only Work in BIOS

Discus and support Keyboard and Mouse Only Work in BIOS in Windows 10 Ask Insider to solve the problem; So I got an Ocus Rift S yesterday, and I ran into an obscure problem with sensors not being able to be tracked. I looked at multiple sources saying the... Discussion in 'Windows 10 Ask Insider' started by /u/3PointLayup, Sep 28, 2020.

  1. Keyboard and Mouse Only Work in BIOS


    So I got an Ocus Rift S yesterday, and I ran into an obscure problem with sensors not being able to be tracked. I looked at multiple sources saying the fix was easy. After trying every single one, nothing ever worked of course, the last one I tried was changing the drivers for the USB ports. After restarting the computer, the mouse and keyboard obviously never turned on. I discovered that they work in the bios, so I tried to boot in safe mode, so they might work so I can change the drivers back to default, but of course that didn't work, and it led to a black screen with a spinning circle that persisted overnight. I tried booting from a Bootable hard drive and that didn't work either. I'm not exactly sure why everything decided not to work, and for whatever reason whatever fixes the problems for everyone else, just doesn't work in my case. Any ideas?

    submitted by /u/3PointLayup
    [link] [comments]

    :)
     
    /u/3PointLayup, Sep 28, 2020
    #1
  2. Marie Ave Win User

    Mouse and keyboard won't work after bios

    Hi,

    One possible reason that your mouse and keyboard is not working is due to an outdated or corrupted drivers. Since you've recently made an update, there might be drivers that are having compatibility issues
    that needs to be addressed.

    We suggest that you run the Bluetooth Troubleshooter by following the steps below:

    • Select the Start button, then select Settings > Update & security > Troubleshoot.
    • Under Find and fix other problems, select
      Hardware and Devices > Run the troubleshooter.

    If the issue still persists,
    follow the troubleshooting steps provided in Mouse, touchpad, and keyboard problems in Windows
    article.

    Update us with the results and let us know if you need further assistance.
     
    Marie Ave, Sep 28, 2020
    #2
  3. Mouse/Keyboard work in BIOS, they do not work once computer boots

    I have been using computers for over 25 years now, and I have never run across a problem like this. Backstory: I built my current PC about a year ago. Everything worked perfectly until about 5 days ago. At that point, it needed to restart. I restarted it, and upon boot neither the mouse or keyboard would respond. I tried a different mouse and keyboard, they did not work either. I tried both of the mice and keyboards with another PC, and they worked fine. This absolutely rules out the problem being the inputs.Then, I noticed that the mouse and keyboard do work in BIOS. However, after exiting BIOS and booting, they stop responding altogether. I have gone into system recovery countless times and tried literally every recovery option listed, to no avail. Any suggestions to help would be GREATLY appreciated. For the past 5 days I have literally had a $3000 paperweight.
     
    JamesKBoyd, Sep 28, 2020
    #3
  4. Keyboard and Mouse Only Work in BIOS

    keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Sep 28, 2020
    #4
Thema:

Keyboard and Mouse Only Work in BIOS

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