Windows 10: Keyboard and mouse stop working randomly

Hi Microsoft,


For the past week or so I've been having an issue where my wireless keyboard and mouse stop working at random moments. When the computer starts up everything works fine, and after half an hour or so the input device suddenly becomes unresponsive. Peculiar thing is that a second USB input device still works when this happens. At other times, the backup USB input device will fail with the primary still working. There seems to be no pattern.


There seems to be no correlation to the active programs when this occurs. I have updated the drivers and followed all steps one would normally take when something like this happens. What can I do to solve this?


Kind regards,

Richard

:)

 

My keyboard and mouse randomly stops working

Hey

My keyboard and mouse randomly stops working after about 15 minutes or after 2 minutes I open my computer.

Unplugging and plugging again doesn't work.

Both keyboard and mouse are wired.

Everest Rampage KB-R7 Keyboard

Logitech M100

How do I fix this please help me out!

Moved from: Windows / Windows 10 / Performance & system failures

 

Mouse and keyboard stop working until shutdown


Hello everyone, this problem had started for me only about 1 or 2 weeks ago, and is rather annoying. What happens is that randomly while using the mouse, it would freeze up and I would hear the "Device Disconnect" sound, and a second later the mouse would work again. This happens absolutely randomly, and after a bunch of times, both the keyboard and the mouse completely stops working. They are both connected to the USB ports on the motherboard at the back of the computer, and unplugging and replugging does not make them work again. The only solution to get the mouse and keyboard working again [temporarily], is to restart the PC using the main power button. When they stop working, the numlock light is still lit on the keyboard, but the keyboard does not respond, and I have a small indicator light on my laser mouse that just starts blinking, when it normally has never done that. Everything else is still working, such as any music playing, and the internet. And that is why I am posting, so that perhaps someone could find a solution.

 

Mouse and keyboard stop working until shutdown


Hello everyone, this problem had started for me only about 3 or so days ago, and is rather annoying. What happens is that randomly while using the mouse, it would freeze up and I would hear the "Device Disconnect" sound, and a second later the mouse would work again. This happens absolutely randomly, and after a bunch of times, both the keyboard and the mouse completely stops working. They are both connected to the USB ports on the motherboard at the back of the computer, and unplugging and replugging does not make them work again. The only solution to get the mouse and keyboard working again [temporarily], is to restart the PC using the main power button. When they stop working, the numlock light is still lit on the keyboard, but the keyboard does not respond, and I have a small indicator light on my laser mouse that just starts blinking, when it normally has never done that. Everything else is still working, such as any music playing, and the internet. And that is why I am posting, so that perhaps someone could find a solution.[emoji25] [emoji30]