Windows 10: Keyboard arrow keys

How do I phrase this? I'm reading my online newspaper. The up and down arrow key still functions to move position up and down, but when I use the left and right keys to go back and forth between pages it doesn't respond. I thought paper changed it's layout capabilities, but right and left keys work going back and forth between pages on my husband's computer. I have windows 10. He has windows 8, if that means anything. When I open an excel file, all arrows, up down left right, work. I tried on both Chrome and Firefox on my computer and same problem. My husband's computer browser is Chrome. So not a browser issue. I have no idea how to get out of this. It's very annoying to have to stop and focus prompt on newspapers arrows instead of keyboard's. Sweating the small stuff.
System Manufacturer/Model Number:ASUS q524UQK

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down arrow key stopped working

My razor lycosa down arrow key decided to not respond at some point today. The other ones work and so does the numpad arrow if i turn off the numlock. Sounds like its just broken and im screwed, but any suggestions?

 

arrow key problem

Hi,

Your concern with the arrow keys can be due to the configuration of either the keyboard and/or the computer. To better understand your concern, we'd like to know the following:

• If the specified device is a desktop or a laptop.
• The make and model of the keyboard that you're using.
• If you've tried using a different keyboard.
• If you've installed programs that can bind keyboard keys.
• The version and build of Windows 10 that you're using on your device. To check this, you can perform the steps posted on this
  
  link.

We look forward to your response.

 

Cursor Pointer does not move by Arrow-keys on the keyboard:

Hi Anas,

To further isolate the issue, we would like to ask a few questions:

• What are the troubleshooting steps that you've done in trying to resolve this issue?
• Were you able to use the arrow keys when doing other activities?

Looking forward to your response.