Windows 10: Keyboard backlight not working after update

Kindly help me with this!!


My keyboard backlight is not working after the latest update. What could be the problem? I tried to troubleshoot, but in vain.

:)

 

Keyboard backlight is not working

Doesn't pressing F10 (or Fn+F10) not switching your backlight ON & OFF?

If above doesn't work, try following and check after each step -

1. Run Keyboard Troubleshooter

Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down and click Keyboard > Run the troubleshooter > Follow onscreen directions

2. Update Keyboard Driver

Windows Key+X (Or right click on Start) > Click Device Manager > Expand Keyboards > Right click on Standard PS/2 Keyboard > Click Update Driver Software > Click Browse my computer for driver software > Click Let my pick from a list of device drivers on my computer
> Choose Standard PS/2 Keyboard > Click Next to update

 

Can't find the setting to turn off keyboard backlight

Sarah,

• lacrumb is correct, keyboard backlighting is controlled by utilities put on your computer by the computer maker.
• Keyboard backlighting only appears in Windows mobility centre if the computer maker has put it there.

I suggest

• Checking through your Start menu looking for a computer maker's utility,
• Reading the computer manual,
• Searching the computer maker's website
• Searching any user forums for your computer model
• Installing all hardware updates & BIOS updates provided on the computer maker's website

Denis

 

Keyboard Backlight Has Stopped Working.

Hi Gideon,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the complete model number of your Acer Aspire F14?
2. Are you aware of any changes made to this computer prior to the issue?
3. What is the operating system that you have installed on your computer? (To check the Version and Edition of your Windows, you can refer
   Which Windows operating system am I running?).
   

Meanwhile, try the below methods and check if this helps.

Before trying the below methods, try a keyboard combination by pressing the
FN and the F9 keys at once and check if the keyboard backlight turns on.

Method 1:
Turning On Keyboard Backlight From Windows Mobility Center.

1. Click on the Start Menu > Search for Windows Mobility Center > Hit
   Enter.
2. Locate Keyboard backlight in Windows Mobility Center > Select
   On under Keyboard lighting > Click on OK.
3. Restart the computer once after making the changes and check for the keyboard backlight.

Method 2:
Keyboard Troubleshooter.

Go to Settings > Update and Security >
Troubleshoot > Run the Keyboard Troubleshooter and check for the issue.

If the issue persists after trying the above troubleshooting methods, then please reply with the answers listed above, so that we can understand the concern and help you with the appropriate troubleshooting methods.

Give it a shot and let us know of any changes.

Hope it helps.