Windows 10: Keyboard CTRL key changes font / view size

Hi all



I have a very strange problem with my keyboard. Whenever I press the CTRL key it will alter the font size if in a text editor like outlook / word / powerpoint or zoom the window if in a browser chrome or some apps Notepad.



I can resize the window by pressing the CTRL and - key together.



Also if I press the "plus" key I get the same behaviour as they keyboard thinks I'm pressing the CTRL key also. I am checking by using the On Screen Keyboard OSK where pressing the plus key maps causes the CTRL key to light up.



After some own exploration I've been trying to reset my keyboard, however I'm unable to find one that matches my keyboard properly. Presently the OSK looks similary to my actual Keyboard layout except that I don't have the keys on the right Home/End/Insert etc. but the mapping is the same - I have the $ on the button for 4. However the \ is above enter - not to the left of Z. See pic of my OSK.



My language setting is English United Kingdom and my keyboard is United States - International. I've tried a few other keyboard options that can solve the CTRL key but then map other keys incorrectly.



I have previously used a bluetooth keyboard attached to my laptop and so I have unplugged that and have removed / reinstalled all keyboard devices on the Device Manager by default it is installing both HID Keyboard device and a Standard P/S2 Keyboard. I've tried updating drivers for both and Windows tells me they are up to date.


I've spent quite a few hours on this and its driving me crazy now! Is there anyone out there that can help me?



Thanks

Victor






:)

 

Font Size

Hi Ken,

Thank you for writing your query in Microsoft Community.

I would suggest you to follow the below steps and check if you are able to change the font size.

• 
  open Kindle app
  
• 
  Hamburger icon on the top left
  
• 
  Then select settings
  
• 
  Click on options and check if you are able to find options for font settings
  

You can try this short cut by pressing Ctrl button with scrolling your mouse to zoom the screen size.

Feel free to reply to us for further assistance and we’ll be more than happy to help.

 

Internet Explorer 11 Menu font size

Hi Larry,

Follow these steps to change the font size in IE11:

• Click Start menu or press Windows key on your keyboard.
• Type and click Control Panel.
• Click Appearance and Personalization and under Display, click
  Make text other items larger or smaller.
• Under Change only the text size, choose the Title bars
  in the drop-down menu and the desired font size on the drop-down menu beside it.

Let us know if the suggested steps helped.

 

Font Size choice

Hi Leon,

To assist you better, I would like to ask some questions.

• How are you accessing your mails?
• Are you using the Mail App/Browser/Microsoft Office outlook mails?

I would like to let you know that you can change the font size of the emails by following the steps provided below:

• Open the E-mail.
• Press/hold the Ctrl key and use the scroll button to maximize and minimize the font size.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.