Windows 10: Keyboard drivers damaged (probably)

After one of the recent system updates my keyboard started malfunctioning - I cannot enter low case "j". Upper case works. Same behavior with every keyboard I tried. I am using USB keyboard. Tried on HP standard USB keyboard and a few others. All of the tested keyboards work on other systems without a glitch.


I tried to uninstall the drivers as advised on other threads here, but the suggested procedure actually does not remove drivers, only the device (the other threads suggested to remove via device manager, but as said, that does not affect the default drivers). Upon new keyboard install the system keeps using the original drivers - I was checking the first migration date, which is like a year old). When trying to update drivers, I get a prompt that my drivers are most up-to-date.


So, now the real question: how do I get rid of the keyboard drivers installed together with Win 10 completely and reinstall them? Deleting physically from drive would do the trick, perhaps? Where do I find them?


Is there any other solution to the described problem? (please do not propose system reinstall. I am of course trying to avoid this solution, which would surely help, but would take couple days to bring my rig back to its original condition - too much data and software).


Thank you very much,


Jan

:)

 

Probably damaged RAM on 9800PRO

Thanks for all suggestions.

I will try to disable half of memmory using RaBit, as the damaged chip is on the back side of PCB.

 

Keyboard problem in Windows 10

Hi David,

Thank you for posting your query in Microsoft Community.

I suggest you to check if the issue persists when you connect another keyboard to your system.

If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.

• 
  Press Windows key + X and select
  Device Manager from the list.
  
• 
  Expand ‘Keyboard’ from the list.
  
• 
  Right click on the driver and select ‘update driver software’ and follow the prompts.
  

Hope the information is helpful.

 

Keyboard driver?

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience that you are facing on Windows 10, we will help you with this issue.

I suggest you to follow the methods below and check if it helps.

Method 1: Run Hardware and Devices troubleshooter.

Please follow the steps below to run hardware and device troubleshooter.

• 
  Press Windows + X key.
  
• 
  From the jump menu select Control Panel.
  
• 
  On the Top right click on view by and select
  large icons.
  
• 
  Go to troubleshooting.
  
• 
  On the Left panel click View all items.
  
• 
  Select Hardware and Devices and follow the on screen instructions.
  

If issue persist, I suggest to follow method 2.



Method 2: Update keyboard drivers.

• 
  Press Windows + R key.
  
• 
  In the pop up window type devmgmt.msc
  
• 
  From the window right click Keyboards.
  
• 
  From the jump menu select Update the driver software.
  
• 
  Follow the ongoing instructions.
  

If issue persist, I suggest you to connect an external keyboard and check if the same issue persist.

Hope this helps. Get back to us with more information to assist you further.

Thank you.