Windows 10: Keyboard issue in Windows 10

So yesterday the keyboard on my desktop started acting up. Tried a few things and searched online but I still can't seam to get it to work properly. The issue is that none of the letter keys work but the function keys and number keypad work (numbers above the letters don't work).


I tried with another account on the computer and same thing.

Tried another keyboard and same thing.

Tried opening a command window and the letter keys work there.


Anybody have any ideas?

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 keyboard issues

Hello Jeremiah,

Thank you for contacting Microsoft Community.

Keyboard issues can have a number of causes:

• 
  Cables that aren't connected properly
  
• 
  Incorrect device settings
  
• 
  Missing updates
  
• 
  Corrupted or incompatible drivers
  
• 
  Hardware problems
  

Please share this information to assist you better.

• 
  What is the make and model of the computer?
  
• 
  Did you try to check if the issue persist while using other keyboard?
  
• 
  Are you facing the same issue with an
  on screen keyboard as well?
  

Use the On-Screen Keyboard (OSK) to type.

http://windows.microsoft.com/en-US/windows-8/type-with-the-on-screen-keyboard

I suggest you to follow the methods below and check if it helps:

Method: 1

I suggest you to run hardware & devices troubleshooter.

• 
  Press “Windows key + X” and type “troubleshooting”.
  
• 
  Select “Troubleshooting”.
  
• 
  Select “View all” on the top left corner.
  
• 
  Click “Hardware & Sound”.
  
• 
  Click “Hardware & devices”.
  
• 
  Follow the on-screen instruction to run the troubleshooter
  

Method: 2

Uninstall and Reinstall the Keyboard Drivers.

Step 1: Uninstall the Keyboard Drivers

1. Press “Windows Logo” + “X” keys on the keyboard.

2. Click on “Device Manager” from that list.

3. Search for the Keyboard from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the
driver software for this device” you may select that and then remove the corrupted drivers from the computer.

4. Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer manufacturer’s website and search for the latest Windows 10 drivers available for the Keyboard and then install it by following the instructions given in the website.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Keyboard problem in Windows 10

Hi David,

Thank you for posting your query in Microsoft Community.

I suggest you to check if the issue persists when you connect another keyboard to your system.

If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.

• 
  Press Windows key + X and select
  Device Manager from the list.
  
• 
  Expand ‘Keyboard’ from the list.
  
• 
  Right click on the driver and select ‘update driver software’ and follow the prompts.
  

Hope the information is helpful.