Windows 10: Keyboard issue

Discus and support Keyboard issue in Windows 10 Drivers and Hardware to solve the problem; So I've been having this issue with my keyboard since this morning with the Q,W,E,R,A,S,D area. I cant press W with Q,E,R keys and I cant press S with... Discussion in 'Windows 10 Drivers and Hardware' started by Johnny4242, Feb 11, 2019.

  1. Keyboard issue


    So I've been having this issue with my keyboard since this morning with the Q,W,E,R,A,S,D area. I cant press W with Q,E,R keys and I cant press S with the A and D keys, all the other keys work perfect. If you're a gamer you know how essential theses keys are together, If someone would help me figure out this issue id greatly appreciate it.

    :)
     
    Johnny4242, Feb 11, 2019
    #1

  2. keyboard issues

    Hello Suresh,

    We know it's frustrating when things don't work as expected. Let me assist you with this.

    Please share this information to assist you better.


    • What is the make and model of the computer?

    • Did you try to check if the issue persist while using other keyboard?

    • Are you facing the same issue with an
      on screen keyboard as well?
    Use the On-Screen Keyboard (OSK) to type.

    http://windows.microsoft.com/en-US/windows-8/type-with-the-on-screen-keyboard

    I suggest you to follow the methods below and check if it helps:

    Method: 1

    I suggest you to run hardware & devices troubleshooter.


    • Press “Windows key + X” and type “troubleshooting”.

    • Select “Troubleshooting”.

    • Select “View all” on the top left corner.

    • Click “Hardware & Sound”.

    • Click “Hardware & devices”.

    • Follow the on-screen instruction to run the troubleshooter

    Method: 2

    Uninstall and Reinstall the Keyboard Drivers.

    Step 1: Uninstall the Keyboard Drivers

    1. Press “Windows Logo” + “X” keys on the keyboard.

    2. Click on “Device Manager” from that list.

    3. Search for the Keyboard from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the
    driver software for this device” you may select that and then remove the corrupted drivers from the computer.

    4. Follow the on-screen instructions to complete it and then restart the computer if prompted.

    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Update Driver Software from the Manufacturer’s website:

    Step 2: Go to the Computer manufacturer’s website and search for the latest Windows 10 drivers available for the Keyboard and then install it by following the instructions given in the website.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Rakesh Narayanaswamy, Feb 11, 2019
    #2
  3. Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Feb 11, 2019
    #3
  4. Geethu B Win User

    Keyboard issue

    Keyboard Issues

    Hi Lacey,

    Welcome to Microsoft Community. I will surely help you.

    This issue could have occurred due to these reasons:

    1. Damaged hardware.

    2. Missing Windows Updates.

    3. Corrupt keyboard driver.

    Try the steps listed here:

    Method 1:

    I suggest you to connect an external keyboard and check if the issue persists or not.

    Method 2:

    I suggest you to download and install latest keyboard driver from the manufacturer website and check if it helps.

    https://www.asus.com/ROG-Republic-Of-Gamers/ROG-G551JW/HelpDesk_Download/

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Feb 11, 2019
    #4
Thema:

Keyboard issue

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