Windows 10: Keyboard locks up.

My HP Envy laptop now after an update for windows has the keyboard backlight come on and also the keyboard locks out but is recoverable only with a power cycle.

:)

 

keyboard

Hi,

To address your concern, we suggest that you try the following steps:

• Click Start and then click Settings
• Click on Ease of access
• Click Keyboard in the left pane
• Turn off Filter Keys in the right pane

Also, try pressing the Fn+ Num Lock keys to turn off the Number lock function.

Let us know how it goes after performing the suggested steps.

 

Update after 9a.m. locked keyboard MS10 windows

Hi,

We would like to know more about the issue. Please provide the following information:

• What troubleshooting steps have you done so far regarding with your mouse?
• Have you tried to update or reinstall the latest driver for your keyboard? How about to unplug then plug the keyboard from the computer?
  

Furthermore, we suggest for you to do these steps on how to turn off filter keys on Windows 10:

• Click Start and then Settings.
• Go to Ease of access.
• Select Keyboard in the left pane.
• Turn off Filter Keys on the right pane.

We will look forward to your response.

 

Keyboard problem in Windows 10

Hi David,

Thank you for posting your query in Microsoft Community.

I suggest you to check if the issue persists when you connect another keyboard to your system.

If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.

• 
  Press Windows key + X and select
  Device Manager from the list.
  
• 
  Expand ‘Keyboard’ from the list.
  
• 
  Right click on the driver and select ‘update driver software’ and follow the prompts.
  

Hope the information is helpful.