Windows 10: Keyboard malfunction?

Discus and support Keyboard malfunction? in Windows 10 Drivers and Hardware to solve the problem; I recently bought a used computer. The previous owner had reset it to its factory settings. After setting it up I noticed that a majority of the keys... Discussion in 'Windows 10 Drivers and Hardware' started by cecastillo2001, Sep 5, 2019.

  1. Keyboard malfunction?


    I recently bought a used computer. The previous owner had reset it to its factory settings. After setting it up I noticed that a majority of the keys wouldn't function correctly or at all. Such as, J opening the windows feedback hub, D selecting any text I've managed to somehow type. Spacebar serving as a right click. At first I thought it was the keyboard malfunctioning or something so I switched with another one only to see the same things happen. Both keyboard work properly on another computer I have. Changing ports does nothing. The only way I've managed to type correctly is with the onscreen keyboard. I've checked to see if the driver needed an update but it tells me it's up to date.

    :)
     
    cecastillo2001, Sep 5, 2019
    #1
  2. Jelo Sen Win User

    Keyboard Malfunction

    We appreciate the information you provided. This issue might be caused by a mismatched driver for your keyboard or pointing device. We suggest to Roll Back the driver by following the below steps:

    • Press Windows Key + X, and click Device Manager.
    • Expand the Keyboards category, right-click the keyboard device, and select
      Properties.
    • Under the Driver tab, click Roll Back Driver. This will restore your old driver.
    • Restart your PC.
    If you don’t want to roll back the driver you can try disabling the pointing device by:

    • Right side of task bar
    • Click the pointing device symbol (looks like a laptop mouse)
    • Right click
    • Then click on Disable
    Note: You might need to do it every time you power your device.

    Should you have further questions please let us know.
     
    Jelo Sen, Sep 5, 2019
    #2
  3. Keyboard Malfunction

    Hello,

    To assist you with your concern in your keyboard, we suggest that you follow the troubleshooting steps provided on the link below:

    Mouse, touchpad, and keyboard problems in Windows

    Let us know how it goes.

    Regards.
     
    Stephanie Sal, Sep 5, 2019
    #3
  4. Keyboard malfunction?

    Keyboard malfunction

    Hi,

    We'd like to know more about this concern. Please answer the following questions:

    • Did you make any changes on the computer before you encountered this concern?
    • What troubleshooting steps have you done?
    • Have you tried using an external keyboard? If so, did you experience the same issue?
     
    Charianne Per, Sep 5, 2019
    #4
Thema:

Keyboard malfunction?

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