Windows 10: keyboard malfunction

Discus and support keyboard malfunction in Windows 10 Drivers and Hardware to solve the problem; It happened since November 2019. I try many methods which I learned from research. Finally I exercised a system recovery, I managed got all the keys... Discussion in 'Windows 10 Drivers and Hardware' started by YJuliana, Mar 26, 2020.

  1. YJuliana Win User

    keyboard malfunction


    It happened since November 2019. I try many methods which I learned from research. Finally I exercised a system recovery, I managed got all the keys work. After that, I performed several recovery efforts. Now my z-c-b-n key won't work. the horizontal Enter key and space bar not function. I am typing with on-screen keyboard. What can I do? I can't login to system on my account to take another recovery.

    :)
     
    YJuliana, Mar 26, 2020
    #1
  2. Jelo Sen Win User

    Keyboard Malfunction

    We appreciate the information you provided. This issue might be caused by a mismatched driver for your keyboard or pointing device. We suggest to Roll Back the driver by following the below steps:

    • Press Windows Key + X, and click Device Manager.
    • Expand the Keyboards category, right-click the keyboard device, and select
      Properties.
    • Under the Driver tab, click Roll Back Driver. This will restore your old driver.
    • Restart your PC.
    If you don’t want to roll back the driver you can try disabling the pointing device by:

    • Right side of task bar
    • Click the pointing device symbol (looks like a laptop mouse)
    • Right click
    • Then click on Disable
    Note: You might need to do it every time you power your device.

    Should you have further questions please let us know.
     
    Jelo Sen, Mar 26, 2020
    #2
  3. Keyboard Malfunction

    Hello,

    To assist you with your concern in your keyboard, we suggest that you follow the troubleshooting steps provided on the link below:

    Mouse, touchpad, and keyboard problems in Windows

    Let us know how it goes.

    Regards.
     
    Stephanie Sal, Mar 26, 2020
    #3
  4. keyboard malfunction

    Keyboard malfunction

    Hi,

    We'd like to know more about this concern. Please answer the following questions:

    • Did you make any changes on the computer before you encountered this concern?
    • What troubleshooting steps have you done?
    • Have you tried using an external keyboard? If so, did you experience the same issue?
     
    Charianne Per, Mar 26, 2020
    #4
Thema:

keyboard malfunction

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