Windows 10: Keyboard no longer able to wake computer from sleep

Discus and support Keyboard no longer able to wake computer from sleep in Windows 10 Support to solve the problem; I have Microsoft ergonomic KB, model 4000 v1.0 (15 years old), running on Win 10 Pro system, version 2004. I have configured powercfg to enable wake on... Discussion in 'Windows 10 Support' started by docGlenn, Mar 24, 2021.

  1. docGlenn Win User

    Keyboard no longer able to wake computer from sleep


    I have Microsoft ergonomic KB, model 4000 v1.0 (15 years old), running on Win 10 Pro system, version 2004.
    I have configured powercfg to enable wake on KB. For the past few years this has worked. It was plugged into the back of my desktop computer.
    The other day I unplugged KB and put it in a different USB port in a hub. KB wake stopped working.
    DeviceMgr shows me that the KB is "HID Keyboard Device" and "Allow device to wake computer" is enabled.
    Furthermore powercfg -devicequery wake_armed confirms that the KB is enabled to wake. Yet it does not.
    I've put the KB back in the port that it was originally in and power cycled computer, yet it still fails.
    The only way to wake is to briefly click the power button on the computer (fortunately this does not turn it off).

    Any ideas? Help please!

    :)
     
    docGlenn, Mar 24, 2021
    #1
  2. John Sarc Win User

    computer wake-up after sleep

    Hi Bill,

    There's a possibility that the settings that enables your Space bar to wake your computer up from sleep was reset after updating Windows. If this what had happened, we suggest that you just re-set it up. See the steps below on how to do
    so:

    • Press Windows key and type keyboard in.
    • Click on Keyboard option and a pop-up windows should show up.
    • From there, go to > Hardware tab > Properties >
      Change settings > Power management > Allow this device to wake the computer >
      OK/Apply.

    Try the if the steps did work and let us know any updates.
     
    John Sarc, Mar 24, 2021
    #2
  3. wake from sleep issue in windows 10

    Hi,

    Thank you for posting your reply. Apologize for the delay in response.

    I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

    • Right click on Start icon and select Command Prompt (Admin).
    • Type the command line below:
    Powercfg /devicequery wake_armed

    3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

    If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

    Hope the information is helpful.
     
    Eeshwar Kumar, Mar 24, 2021
    #3
  4. Zozo17 Win User

    Keyboard no longer able to wake computer from sleep

    Keyboard Not Recognized After Wake From Sleep

    My Corsair K70 RGB keyboard is not recognized after waking my Windows 10 computer from sleep. The only way to get the keyboard working again is using any of the two options listed below:

    1. disconnect and reconnect the keyboard to the two rear USB 2.0 ports
    2. shutdown the computer and turn on again (restart did not resolve the issue as it appears there is no power to the keyboard following a restart)

    Also, pressing any key on the keyboard does not wake up the computer from sleep. It can only be woken using the mouse or by pressing the power button on the front of the computer. The BIOS is configured to allow USB ports to wake the computer.

    This was never any issue before in the past as the keyboard would always be recognized after waking from sleep, and if not using either the mouse or power button to wake from sleep, any keyboard press would wake the computer.

    I ran Windows update, ensured that the latest keyboard firmware and Corsair iCue software is installed, reset the power plan settings to default for the Balanced power profile, but the issue remains.

    I also checked Device Manager for any USB Root Hub issues, but everything seems fine.

    I have not made any changes on my own to the computer, this all just stopped working all of a sudden. Any help would be appreciated.
     
    Zozo17, Mar 24, 2021
    #4
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Keyboard no longer able to wake computer from sleep

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