Windows 10: Keyboard not registering numbers.

I have an issue with a machine that is running Windows 10. The machine is touch screen so I needed to use an external keyboard. However, I am not able to enter any numbers. The keyboard will only enter special characters. I've tried changing keyboards to see if either the shift keys were stuck but the issue still persisted. I've used the on screen keyboard and it still enters only special character even when the shift key is not invoked. Sticky keys is not enable and I'm at a complete loss. Would appreciate any help, thank you. Sample screenahot:

:)

 

Number pad that comes with Sculpt wireless keyboard.

Hi,

This problem may occur due to an outdated or corrupted device driver. For us to provide the best resolution possible, we'll be needing additional information:

• Is the number pad device visible on Device Manager?
• Is the wireless keyboard working on your computer?

Meanwhile, we suggest following the troubleshooting steps provided on this
article. It contains information and basic troubleshooting steps regarding keyboard problems in Windows.

We're looking forward to your reply.

 

number two stuck on keyboard

Hi,

Thank you for writing to Microsoft Community Forums.



This issue might be happening because of the faulty device.

1. Since when are you facing this issue?
   
2. Have you recently made any changes on the device?
   
3. What is the make and model number of the device?
   
4. Is this issue happening on Laptop or desktop keyboard?
   
5. Which Operating system is installed on your device?
   
   
   

Step 1: If the issue is causing with the faulty driver, run the Hardware Troubleshooter

1. Click on Start.
   
2. Search for Troubleshoot and click on it.
   
3. Click on Keyboard and Run the troubleshooter.
   

You may also refer the article to
fix issues related to keyboard in Windows.



Step 2: You can also try with “Onscreen keyboard” to check the working of numeric key.

1. Open run command (Windows and R key), type in
   OSK.
   
2. Use the numeric 2 and check the status.
   

If the issue is only with the specific numeric key (Number 2), I suggest you to check with the manufacturer for the further assistance.



Hope it helps.



Muralidhar

Microsoft Community Moderator

 

keyboard

Hi,

To address your concern, we suggest that you try the following steps:

• Click Start and then click Settings
• Click on Ease of access
• Click Keyboard in the left pane
• Turn off Filter Keys in the right pane

Also, try pressing the Fn+ Num Lock keys to turn off the Number lock function.

Let us know how it goes after performing the suggested steps.