Windows 10: Keyboard not responding

Discus and support Keyboard not responding in Windows 10 Drivers and Hardware to solve the problem; The keyboard is not responding once the system goes to sleep, the System needs to be restarted to bring it back to the normal state. This issue has... Discussion in 'Windows 10 Drivers and Hardware' started by AneeshKS, Oct 5, 2019.

  1. AneeshKS Win User

    Keyboard not responding


    The keyboard is not responding once the system goes to sleep, the System needs to be restarted to bring it back to the normal state. This issue has started after windows update. I've tried reinstalling keyboard drivers and updated Intel Management Engine Interface, still not resolved. Any suggestions or solutions will be highly appreciable.


    Thank You

    :)
     
    AneeshKS, Oct 5, 2019
    #1

  2. keyboard is not responding

    Hi,

    Thanks for the update and response.

    Follow the below steps and check if it helps.

    I would suggest you to use the On Screen Keyboard by click on Ease of access login to the computer and then follow the below methods.



    Uninstall keyboard driver and install the latest drivers from the manufacturer website.


    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Keyboard.
    • Right on the Keyboard driver and click on Uninstall.
    • Install the latest drivers from the manufacturer website.
    Kindly let us know if you need any further assistance with the issue. We are glad to assist you.
     
    Anup Karkal, Oct 5, 2019
    #2
  3. 3Colors Win User
    Windows Updated(16299.309).KB4088776 Restart is required to complete.


    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Keyboard not responding :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Oct 5, 2019
    #3
  4. Keyboard not responding

    keyboard on laptop doesn't respond on initial startup

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience that you are unable to access laptop keyboard, we will help you to resolve this issue.

    Kindly provide us with the following information to understand the issue and assist you better:

    • What happens when you try to access on-screen keyboard?
    • Have to tried to connect an external keyboard and check?
    • What is the make and model of your laptop?

    This issue might be due to corrupted or missing System files.

    I suggest you to perform the below troubleshooting steps and check.

    Method 1: I suggest you to connect an external keyboard and check if the issue persists.

    Method 2: Run the SFC.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

    Follow the below steps:


    • Right click on the Start button, click on
      Command Prompt (Admin).

    • Type “sfc /scannow” without quotes and hit
      Enter.
    • After the scan, restart the computer.
    • Now check for the issue.

    Method 3: Run the Hardware and Devices troubleshooter.

    Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Type “Troubleshooting” in the Search
      box from the desktop and select Troubleshooting.
    • Select View All option in the left pane of the troubleshooting window.
    • Click on “Hardware and Devices”.
    • Follow the On Screen instructions.

    Hope it helps. Perform the above troubleshooting steps and kindly update the status of the issue, we will be happy to help you.
     
    Deepika Gowda, Oct 5, 2019
    #4
Thema:

Keyboard not responding

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