Windows 10: Keyboard not working after reinstalling windows

My laptop Lenovo ideapad 330 was running slow so I decided to do a clean reinstall of Windows this afternoon. When it finished, my keyboard was not working.

I’ve had this issue before when I updated in October, but I can’t remember what I did to fix it. I’ve tried updating windows, uninstalling keyboard drivers, checking for driver updates. Nothing is working.

What do I do?

:)

 

keyboard is not working on Windows 10.

Hi Dorrie,



Thanks for keeping us posted on the above post.



Please reply:

• 
  Did you try updating the keyboard driver?
  
• 
  Are you not able to use the keyboard after logging in into the user profile?
  
• 
  Did you check if similar issue persists on connecting another keyboard to the device?
  
• 
  What is the exact issue you are facing?
  

Method 1: Update, uninstall and reinstall the keyboard drivers.



Step 1: If you haven’t tried, update the keyboard driver by referring to the above mentioned steps and check if the issue is resolved.



Step 2: If the issue persists, try uninstalling and reinstalling the keyboard driver and the software by following the steps below and check if the issue is resolved.

• 
  Press Windows logo + X keys on the keyboard and select
  Device manager from the context menu.
  
• 
  Expand Keyboard, right click on the keyboard driver and select
  Uninstall from the context menu.
  
• 
  Follow the on-screen instructions and wait for the device to get uninstalled.
  
• 
  Restart the PC and check if the keyboard driver is reinstalled.
  
• 
  Check if the changes are effective.
  

Method 2: If you are unable to use the keyboard after logging in into the user profile, I suggest you to use another keyboard and check if similar issue persists.



Write to us with the status of the issue and the answers to the above questions for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

keyboard is not working on Windows 10.

I have done all suggested steps and additionally was on the phone with Microsoft support for 2 (yes TWO) hours after a 4 (YES FOUR) hour call-back wait, and support could not fix the issues that were the result of an MS 10 update. The MS SUPPORT PERSON, AFTER
2 HOURS, TRIED TO TRANSFER ME TO SOMEONE WITH MORE EXPERIENCE WITH ON-SCREEN KEYBOARDS UNDER MS 10, BUT WE WERE DISCONNECTED. I am now waiting another 4-5 hours for ANOTHER call-back. EVen 2 restores did not work.

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.