Windows 10: Keyboard not working at Windows login screen

Discus and support Keyboard not working at Windows login screen in Windows Hello & Lockscreen to solve the problem; Hi, Since yesterday I can't login on Windows because my laptop's keyboard wont work when password is required. Judging from the on-screen keyboard it... Discussion in 'Windows Hello & Lockscreen' started by Erik_975, Sep 24, 2020.

  1. Erik_975 Win User

    Keyboard not working at Windows login screen


    Hi,


    Since yesterday I can't login on Windows because my laptop's keyboard wont work when password is required. Judging from the on-screen keyboard it thinks that the Alt-key is pressed. In the BIOS keyboard test it's fine though. Any ideas?


    Regards

    Erik


    Keyboard not working at Windows login screen [​IMG]

    :)
     
    Erik_975, Sep 24, 2020
    #1

  2. Keyboard not working on Login screen

    Hi,

    Thank you for your interest in Windows 10.

    I suggest you to use the on-screen keyboard and try to login. Follow the steps below:

    Click on the Ease of Access icon at the right bottom of the screen and select On-screen keyboard and login.

    Please Find the screenshot of the Ease of Access icon at the right bottom of the screen:

    Keyboard not working at Windows login screen 9c227ccc-8ac4-490c-af6a-3cf42faccbec.png

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Giridhar J, Sep 24, 2020
    #2
  3. Mayra Aqu Win User
    Keyboard not working and not able to login from login screen

    Hi Mateo,

    We're glad that you were able to login now on the computer. Since the keyboard is still not working, we would like to know the answers to the following questions:

    • Are you using a laptop or a desktop?
    • If you are using a standard keyboard (wired/wireless), have you checked if there are any lights from the keyboard that indicates that it is being detected?

    In the meantime, we suggest running the hardware troubleshooter as it can fix possible issues that you are having. Kindly follow the steps below to perform it:

    • Open Cortana, type in Troubleshoot and click it.
    • Under Find and fix other problems, click on Keyboard.

    • Click Run the troubleshooter and follow the on-screen instructions.
    • See sample picture below.

      Keyboard not working at Windows login screen d5cfb7b4-d780-4e0d-89c9-af13087f4e93.png

    We'll wait for your response.
     
    Mayra Aqu, Sep 24, 2020
    #3
  4. Arun B J Win User

    Keyboard not working at Windows login screen

    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Sep 24, 2020
    #4
Thema:

Keyboard not working at Windows login screen

Loading...
  1. Keyboard not working at Windows login screen - Similar Threads - Keyboard working login

  2. Keyboard not working on login screen

    in Windows 10 Ask Insider
    Keyboard not working on login screen: So I just recently got a new computer (Alienware Aurora R11) and so far until today, everything has been fine. I turned it on today though and none of the letter keys on my keyboard would function. Numbers, function keys, everything else was fine. But with no letters I wasn't...
  3. Keyboard not working after login Screen

    in Windows 10 Drivers and Hardware
    Keyboard not working after login Screen: My laptop keyboard stopped working after login, I can type loging information to login but after login it stop working, I tried on-screen keyboard and it working as short cut keys and start opening apps instead of typing. I have checked filter keys, Restarted laplop,...
  4. Keyboard doesn't work at login

    in Windows Hello & Lockscreen
    Keyboard doesn't work at login: I discovered this problem shortly after building my PC a few months ago. When I go to type my pin into the Windows 10 login screen, my keyboard doesn't work. I figured out I can get it to work by clicking the ease of access button first, then going back and typing my pin. I'm...
  5. Keyboard not working after login

    in Windows 10 Drivers and Hardware
    Keyboard not working after login: Keyboard stopped working,5min or so after logging in to windows.Except media keys and aeroplane mode key. Restarting immediately haven't helped me. If i shutdown and keep it a side for couple of hours, then all the keys starts to work fine for couple of minutes and again...
  6. Keyboard doesn't work on login screen after shutdown

    in Windows Hello & Lockscreen
    Keyboard doesn't work on login screen after shutdown: I have a 3 Dell Optiplex 5060 workstations, all running Windows 10, without touch screens. On one of the workstations, the keyboard - other than the space bar - does not work at the user login screen UNTIL I click the "Ease of Access" icon. Once that is clicked, I am able...
  7. Keyboard not working at login screen

    in Windows Hello & Lockscreen
    Keyboard not working at login screen: Hi. I see a lot of people are having different issues logging in. Went out last night for Christmas Eve and when we came home my son could not login to windows 10. At the login screen when we try to enter a pin nothing happened, it’s as if it’s not recognizing the keyboard at...
  8. Keyboard and mouse are not working in login screen after restoring

    in Windows 10 Installation and Upgrade
    Keyboard and mouse are not working in login screen after restoring: I have restored my Windows 10 pc last night. But my keyboard and mouse are not working in the login screen. I don't have any CD or USB pendirve with windows 10. What should I do?...
  9. USB keyboard stops working at the login screen

    in Windows 10 Drivers and Hardware
    USB keyboard stops working at the login screen: Description: My USB keyboard stops working at the login screen. None of the keys are responsive. The onscreen keyboard works fine. This happens on wakeup after a remote desktop session and after scheduled updates during the night. In both cases this happens after wakeup,...
  10. Keyboard frozen on login screen

    in Windows 10 Drivers and Hardware
    Keyboard frozen on login screen: Hi, please can someone help me out? I haven't used my dell inspiron laptop for a month or so, turned it on yesterday and it did some sort of upgrade which took a while. Eventually took me to my Windows 10 login page. I could move the cursor around and use the tab key and...