Windows 10: Keyboard not working

Hey Guys,



I have a MSI GP63 with Win 10 installed. Since the last update the keyboard shortcuts are haywire and completely absconding. It's clashing with my designing software's.



attached is video on 1 of the shortcut is used very often

https://www.loom.com/share/05a9cd3b7f324a9ab789859d9295dc61



Also the below options were tried.

It works for sometime 2mins and back to errors.


Please solve this issue



Please go to your manufacturer's Support Page. Download and install latest drivers for your keyboard.

Right click on the taskbar then select Taskbar settings
Click Home then select Ease of access
On the left side, Click Keyboard
Turn off Filter keys. You may also try to turn off other options there.

Right click on the taskbar then select Taskbar settings
Click Home then select Update and Security
Select Troubleshoot on the left side
Click Keyboard then Run the Troubleshooter

Right Click the Start icon on the lower left of your screen
Choose Device Manager
Expand Keyboards then Right click the keyboard device
Click Update driver. select Search automatically for updated driver software
or Right click then Properties > Driver Tab > Roll back driver if not disabled
If it doesn't work, Click Uninstall device. Delete the driver software for this device check box, and then select Uninstall. Restart your PC.

Please consider to uninstall the problematic updates if it helps.
Press Start then search Settings
Select Update and Security > View update history
Click Uninstall Updates
Under Microsoft Windows, Select the most recent updates then Click Uninstall
Wait for the updates to uninstall then Restart your PC

If it doesn't work, Please try to perform a System Restore on an earlier date which the keyboard was still working properly.

Press Start
Search for Create a restore point, and click the top result to open the System Properties.
Click the System Restore button.
Choose a different restore point. Click the Next button.
Select the restore point that you want to use on your computer. You can check the box "Show more restore points"
Click Next then Finish

:)

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Keyboard Not working in Windows 10

Hi,

We would suggest you to update your keyboard driver. To update your keyboard driver, follow the steps below:

• Click the Start button, type "device manager" in the search box, and then select Device Manager.
• In the list of hardware categories, look for Keyboards and then double-click it.
• Click on the Keyboard tab and choose Update Driver, and then follow the instructions.

Let us know how it goes.

 

Keyboard is not working after upgrade to Windows 10.

Hi Stephen,

Please reply to the following questions:

• 
  Did you try the suggestions posted above?
  
• 
  Are you facing keyboard issues even after trying the above suggestions?
  

If haven’t tried, I suggest you to please perform the steps suggested in the above posts and check if either helps in resolving the issue.

Write to us with the status of the keyboard issues faced on your PC for further assistance.
Your reply is important for us to ensure we assist you accordingly.



Thank you.