Windows 10: keyboard of lap top not responding must up load a key board onto screen

keyboard of lap top not responding must up load a key board onto screen

:)

 

on screen key board

Hi Kirti,

Thank you for posting your question in the Microsoft Community.

Follow these steps to launch the On-screen keyboard:

• 
  Press "Windows key + R" to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

 

KEYBOARD ON NEW LAP TOP DOESNT LIGHT UP.

Hi,

I suggest you to follow the below methods and check if it helps.

Method 1: Running the troubleshooter will help in detecting and identifying the issue and in certain cases will fix to enhance the performance of the system.
I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows logo key on the keyboard, type troubleshooter and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on Advanced
  option and check Apply repairs automatically option.
• Follow the on screen instructions and wait for the troubleshooter to complete.
• Check for the errors displayed , close the troubleshooter window and check if the changes are effective.

Method 2: If the issue persists, update the device driver from Device manager by following the steps below and check if the issue is resolved.

• Press Window logo + X keys on the keyboard and select
  Device manager from the context menu.
• Expand Keyboard option to update keyboard drivers and
  Mice and other pointing devices for mouse drivers.
• Right click on the driver and select Update this software option from the context menu.
• Follow the on-screen instruction and wait for the update to complete.
• After the update is complete, check if the changes are effective.

Let us know the status of the issue to assist you better.

Thank you.

 

Asking about key board settings,

Hi,



I realized your concern and will assist you to resolve the issue.

I suggest you to follow the methods below and check if it helps.

Method 1: Try running the Hardware and Devices troubleshooter.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all
  option on the left panel
• Run the Hardware and Devices.

And also try using On-Screen keyboard and check if it helps.

Method 2: You may check if the Ctrl key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Thanks and regards.