Windows 10: Keyboard on Surface 3 has changed color

Discus and support Keyboard on Surface 3 has changed color in Windows 10 Support to solve the problem; After the last update the keyboard on my surface 3 is now white when it black before the update. How can I get previous color back? Thanks 139478 Discussion in 'Windows 10 Support' started by revmike, Aug 29, 2019.

  1. revmike Win User

    Keyboard on Surface 3 has changed color


    After the last update the keyboard on my surface 3 is now white when it black before the update. How can I get previous color back? Thanks

    :)
     
    revmike, Aug 29, 2019
    #1
  2. Roohi_Taj Win User

    Surface Pro 3

    Hi ChrisWaters3,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below information:

    1. Does the battery drain out, if the tablet is not connected to peripherals?

    2. Which version of Windows you are using? (To check, type: winver in start menu and hit enter.)

    I understand how something like this can try your patience. This issue is an indication of faulty drivers or incompatible driver.
    However, I suggest you to follow the troubleshooting steps mentioned below:

    Method 1: Check the drivers.

    Step1: Battery driver

    1. Press Windows andR
      key together on your Keyboard.
    2. Type devmgmt.msc and hit enter.
    3. Click on view on top > Select Show hidden devices.
    4. Expand the Batteries option from the list.
    5. Select the ACPI Compliant Control Method Battery> right click on the driver and click on
      Properties.
    6. Click on Driver tab > check if you have the option to
      Roll Back Driver.
    7. If yes, Roll back the driver or uninstall it and restart the computer.
    Uninstalling the driver will be automatically installed after the system is restarted. Check if the issue is fixed.

    Step 2: Keyboard driver.

    1. In the Device manager, go to ‘Other devices’, you will find
      Unknown devices.
    2. Double tap on the unknown device > click on
      Driver tab> click on update driver.
    3. Select browse my computer for driver software> Click on Let me pick from a list of device drivers
    4. Select keyboard, then click ‘Next.
    5. Select HID Keyboard device and click finish.

    Method 2: Run the toolkit.


    Note: If your Surface is managed by your work or school, check with your organization's IT department before running the tool.

    I would suggest you to run the toolkit provided by Microsoft on
    Fix common Surface
    problems using the Surface Diagnostic Toolkit


    If the above steps, doesn’t fix the issue. I would suggest you to follow the steps mentioned in the article on
    Surface Pro 3 Battery
    FAQ for the Surface Pro Embedded Controller Firmware update
    .


    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Aug 29, 2019
    #2
  3. Change Pointer Color

    Hello pmw0813

    Please follow these methods

    Method 1

    Change them in PC settings.

    Step 1: Open PC settings.

    Step 2: Choose Ease of Access to enter its settings.

    Step 3: Click Mouse, and choose new pointer size and color in the options.

    Method 2

    Change Mouse Pointer size and color in Mouse Properties.

    Step 1: Click the lower-right Start button, type mouse in the search box and select Mouse in the results to open Mouse Properties.

    Step 2: Tap Pointers, click down arrow, choose a scheme from the list and select OK.

    Method 3

    Change size and color of Mouse Pointer in Control Panel.

    Step 1: Open Control Panel.

    Step 2: Enter Ease of Access.

    Step 3: Tap Change how your mouse works.

    Step 4: Choose new mouse pointer in the options provided, and tap OK.

    I hope it helps
     
    Pedro V Flores, Aug 29, 2019
    #3
  4. Keyboard on Surface 3 has changed color

    Fonts color

    Hello,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity and to assist you with appropriate troubleshooting steps, please reply with the answer to the question below:

    Are you trying to change the color of the system fonts? Or are you trying to change the color in a particular application?

    I understand your query, to change the font color I suggest you to make few changes in the Personalization settings and check if that helps:

    To do that,

    1. Tap on Windows + I
    on the keyboard.

    2. Click on the Personalization option.

    3. Now click on Colors option.

    4. Click on the preferred color from the list of colors.

    We await your response.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Aug 29, 2019
    #4
Thema:

Keyboard on Surface 3 has changed color

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