Windows 10: Keyboard prevents display from turning off

I use Microsoft comfort keyboard 5050. When I am trying to turn off my display,a few seconds later it turns on again. It is an ongoing issue problem. So I had to unplug the usb

:)

 

Display does not turn off when pc is idle

Just did all the suggestions. Did not work. Display does not turn off.

This issue was from the beginning when I downloaded Win 10. I had Win 8.1 and the display always turned off as I set it.

My pc is HP Pavilion Touchsmart 23 all-in-one. According to "checking for updated drivers on display and monitors", I always get the response that the drivers currently installed are the correct ones.

 

keyboard

Hi,

To address your concern, we suggest that you try the following steps:

• Click Start and then click Settings
• Click on Ease of access
• Click Keyboard in the left pane
• Turn off Filter Keys in the right pane

Also, try pressing the Fn+ Num Lock keys to turn off the Number lock function.

Let us know how it goes after performing the suggested steps.

 

Display does not turn off when pc is idle

Hi Jorog,

We appreciate you for being a part of Windows 10.

• Since when you are facing this issue?
• Is your computer up to date?

Until you reply back to us with the required information, you may follow the below suggestions

Kindly follow the below steps and check if it helps.

I suggest you to create a new power plan and check if there is any issues with the current power plan which you are using at present in your system. Follow the below steps sequentially.

Step 1:

• Press Windows + R keys on the keyboard to open Run command.
• Type powercfg.cpl to open the power settings.
• You may create the new power plan by clicking on the Create a powerplan
  on left navigation pane.
• Assign the name you wish to new power plan, click on Next and change the settings accordingly and click on
  Create.

Step 2:

• Press Windows + R keys on the keyboard to open Run command.
• Type powercfg.cpl to open the power settings.
• Select your current plan and click on Change plan settings. (The power plan which you have created in the step 1
• Set the Turn off the display to 5 minutes/any other time you wish.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.