Windows 10: Keyboard Problem

Discus and support Keyboard Problem in Windows 10 Drivers and Hardware to solve the problem; I got a HP laptop with Windows 10 installed. After a few months some of my keyboard keys remapped, my windows key pauses and starts a video, when I... Discussion in 'Windows 10 Drivers and Hardware' started by Leoleonik, Jun 13, 2021.

  1. Leoleonik Win User

    Keyboard Problem


    I got a HP laptop with Windows 10 installed. After a few months some of my keyboard keys remapped, my windows key pauses and starts a video, when I pressed the n key it typed both n and H the same happens when I pressed H and my b key typed b and G again same as the other way around. I connected a external keyboard and it was fine, same as the on screen keyboard. Can anyone help me solve this problem? Is this just a hardware problem and can it be solved?

    :)
     
    Leoleonik, Jun 13, 2021
    #1

  2. Keyboard problem in Windows 10

    Hi David,

    Thank you for posting your query in Microsoft Community.

    I suggest you to check if the issue persists when you connect another keyboard to your system.

    If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.


    • Press Windows key + X and select
      Device Manager
      from the list.

    • Expand ‘Keyboard’ from the list.

    • Right click on the driver and select ‘update driver software’ and follow the prompts.

    Hope the information is helpful.
     
    SujataMoktan, Jun 13, 2021
    #2
  3. Keyboard letters problem

    Here are the first two steps you need to take:

    • Try a different keyboard (or an external USB keyboard in case of a laptop)
    • See if the problem persists with the on-screen keyboard (osk.exe)
     
    Frederik Long, Jun 13, 2021
    #3
  4. RQT
    rqt Win User

    Keyboard Problem

    Keyboard Layout

    "Letters and numbers are all correct, but most of the other signs are misplaced"

    This suggests to me that you are using the wrong "keyboard language" for your keyboard, and that therefore you first step would be to determine exactly what language keyboard you have. Possibly have a look at Windows Keyboard Layouts - Globalization | Microsoft Docs.

    (The age of any laptop capable of running Windows 10 at all should not be a problem as regards keyboard layout)
     
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Keyboard Problem

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