Windows 10: Keyboard Problems after latest update

Hello! The most recent Windows update on my laptop messed up my keyboard function and gave me a black screen but with the cursor after the login. I was able to get around that but my keyboard still isn't working correctly. I tried uninstalling the update, but after a restart it's still there. Any ideas?

:)

 

Keyboard problem in Windows 10

Hi David,

Thank you for posting your query in Microsoft Community.

I suggest you to check if the issue persists when you connect another keyboard to your system.

If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.

• 
  Press Windows key + X and select
  Device Manager from the list.
  
• 
  Expand ‘Keyboard’ from the list.
  
• 
  Right click on the driver and select ‘update driver software’ and follow the prompts.
  

Hope the information is helpful.

 

Backlight of keyboard not working after Windows 10's latest update

Hi Patel,



Thank you for posting your query in Microsoft Community Forums. We are glad to help you.



I would suggest you to try the following methods and check if it helps:

Method 1: I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

Follow these steps to run the troubleshooter:

• 
  Press “Windows key + X”.
  
• 
  Type “Troubleshooting” without quotes in the Search box and hit enter.
  
• 
  Select “Hardware and Sound” from the Troubleshooter Window.
  
• 
  Select “Hardware and Devices” under Devices option.
  

Follow the On Screen instructions.



Method 2: Update
the latest keyboard drivers from device manager and check if that helps:

Follow these steps:

• 
  Press “Windows Key + X” from the keyboard.
  
• 
  Type “device Manager” without quotes in the search box and hit enter.
  
• 
  Right click on the keyboard drivers and select
  “Update”.
  

Restart the computer once it is uninstalled.



Hope this information helps. Do contact us for further queries. We will be happy to assist.



Thanks and regards,

Jenith

 

Update after 9a.m. locked keyboard MS10 windows

Hi,

We would like to know more about the issue. Please provide the following information:

• What troubleshooting steps have you done so far regarding with your mouse?
• Have you tried to update or reinstall the latest driver for your keyboard? How about to unplug then plug the keyboard from the computer?
  

Furthermore, we suggest for you to do these steps on how to turn off filter keys on Windows 10:

• Click Start and then Settings.
• Go to Ease of access.
• Select Keyboard in the left pane.
• Turn off Filter Keys on the right pane.

We will look forward to your response.