Windows 10: Keyboard shuts down computer

Discus and support Keyboard shuts down computer in Windows 10 Ask Insider to solve the problem; Hi, I have a desktop computer that I have been using for quite a while. Recently my computer started to shut down on its own. After a while of... Discussion in 'Windows 10 Ask Insider' started by /u/BrolyParagus, Dec 15, 2019.

  1. Keyboard shuts down computer

    Hi, I have a desktop computer that I have been using for quite a while. Recently my computer started to shut down on its own. After a while of tinkering I saw that whenever I plugged in the keyboard it would shut down. After trying a lot of things I decided to format the computer altogether. I finally booted up the freshly installed Windows 10 then tired to plug in the keyboard again, and it still shut down. I’ve tried the keyboard on another computer and there was no problem. What should I do?

    submitted by /u/BrolyParagus
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    /u/BrolyParagus, Dec 15, 2019
  2. Jan Del Win User

    Is it possible to shut down the computer (or sleep) using the keyboard and not the mouse?


    It is still possible to use the keyboard shortcuts keys to shutdown your computer by following the steps below:

    • Make sure you are on the desktop page.
    • Press and hold ALT + F4.
    • Shut Down Windows will open and you can use arrow keys to either Sleep,
      Sign out, Shut down, or Restart.
    • Hit Enter on preferred choice and the mode will take effect.

    Get back to us if you need further assistance.
    Jan Del, Dec 15, 2019
  3. xarzu Win User
    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?
    xarzu, Dec 15, 2019
  4. Arun B J Win User

    Keyboard shuts down computer

    Keyboard shortcut Alt key not working


    Before we proceed, I need more information to help you better.

    • Since when are you facing this issue?

    • Did you make any software or hardware changes on your computer prior to this issue?

    I suggest you to follow the steps below and check if it helps.

    Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

    Follow the steps below to open On-screen Keyboard.

    • Windows + Q, type OSK (on-screen keyboard)

    • And check if it works
    Step 2: Run Hardware and device Troubleshooter.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

    • Press Windows key +X, select Control panel.

    • Change the view by option on the top right to Large icons.

    • Click on troubleshooting and click on the view all option on the left panel.

    • Run the Hardware and devices troubleshooter.

    Keep us posted on this issue so that we can assist you better.
    Arun B J, Dec 15, 2019

Keyboard shuts down computer

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