Windows 10: Keyboard stopped wrking

After an update which turned off my computer when dune I found out that my Toshiba Sat. laptop had no functional keyboard or touch pad. The num lock light is on but no keys function.

:)

 

Wired Keyboard and Mouse Stop Working - Windows 10

Wired Keyboard and Mouse Stop Working - Windows 10
I have an old Dell Studio that is running windows 10 ---

Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

Keyboard and Mouse are wired - NOT WIRELESS

• I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
  
• USB selective suspend is disabled.
• I checked the drivers for the keyboard and mouse and they are updated.
• I checked to see if PC has KB4074588 and it does not.

I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

Any suggestions would be appreciated.

 

Windows 10 touch keyboard has stopped appearing

Hi,

Thank you for contacting Microsoft community.

A quick question before we proceed:

What is the KB number of the update you have installed?

To know the KB numbers of the failing updates, follow the below steps:

• • In the search box, type Update, and then, in the list of results, click Windows Update.
  • In the left pane, click View update history.

I suggest you to follow the methods below and check if it helps:



Method 1:



I suggest you to follow the steps provided below to enable touch keyboard when there is no keyboard attached to the device.

• 
  Press the Windows key
  or click on Start icon.
  
• 
  Click on Settings.
  
• 
  Click on Devices.
  

• Click on Typing.
• Scroll down and toggle on: Automatically show the touch keyboard in windowed apps when there's no keyboard attached
  to your device.

Method 2:

Follow the below steps and check if it helps.

1. Right click on the Task bar and select Show Touch Keyboard Button.

2. Open the Keyboard and close it (just to check if it’s working).

2. Next click on Action center and select Tablet Mode.

3. Once you are in Tablet mode, again Right click on the Task bar and select Show Touch Keyboard Button.

5. Open the Key board and check if it’s working in Tablet mode. Next check if it’s available on the task bar in both desktop and tablet mode.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Keyboard problem in Windows 10

Hi David,

Thank you for posting your query in Microsoft Community.

I suggest you to check if the issue persists when you connect another keyboard to your system.

If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.

• 
  Press Windows key + X and select
  Device Manager from the list.
  
• 
  Expand ‘Keyboard’ from the list.
  
• 
  Right click on the driver and select ‘update driver software’ and follow the prompts.
  

Hope the information is helpful.