Windows 10: Keyboard waking desktop PC

Discus and support Keyboard waking desktop PC in Windows 10 Performance & Maintenance to solve the problem; I'm looking at a friend's computer where we can't stop the keyboard from waking the computer. Note I have another ongoing thread on here where my... Discussion in 'Windows 10 Performance & Maintenance' started by Gusgf, Feb 21, 2021.

  1. Gusgf Win User

    Keyboard waking desktop PC


    I'm looking at a friend's computer where we can't stop the keyboard from waking the computer. Note I have another ongoing thread on here where my desktop won't go into sleep mode reliably!! Honestly it would make you *Banghead


    Because of trying to fix this wake issue another unrelated issue popped up regarding passwords/logins that I had been unaware of and I was originally going to include here but didn't as it's separate.


    When I issue Code:
    it seems the culprit is a USB root hub, which one I don't know. When I look at the power management option for ALL the usb hubs 'Allow this device to wake the computer' is unticked for all AND greyed out.

    In desperation I turned off 'sleep' by setting it to never in the options and tested 'hibernate' but the same thing happens. I touch the keyboard and the desktop comes back to life.

    Would anyone have a suggestion?

    :)
     
    Gusgf, Feb 21, 2021
    #1
  2. Nikhar_K Win User

    Microsoft Bluetooth Keyboard not waking PC up

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that Microsoft Bluetooth keyboard doesn’t wake the computer from sleep or hibernate. I’ll certainly help you with the issue.



    However, please let us know:



    • Are you able to wake the computer using any other keyboard?
    • What is the complete model number of the Microsoft keyboard?


    I would suggest you to refer the troubleshooting steps mentioned in the article
    Troubleshoot problems waking computer from sleep mode.



    Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems
    resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.




    You can also try running the power troubleshooter and check if that helps.
    Refer the steps mentioned below:



    1. Press Windows logo key + I, to open
      Settings.
    2. Click on Update & Security, and select
      Troubleshoot from the left pane.
    3. Scroll down, look for Power troubleshooter, click on it and select
      Run the troubleshooter.
    4. Follow the on-screen instructions.


    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Feb 21, 2021
    #2
  3. DonnaP Win User
    mouse/keyboard wont wake pc

    Hi Dalchina My mouse (logitech) and Keyboard (dell) are both wireless. I have a Dell desktop all in one (no box) I have checked to see that the mouse and keyboard are checked to wake up the pc. It wont come off the black sleep screen. I hope I have followed instructions properly.
    Keyboard waking desktop PC [​IMG]

    Keyboard waking desktop PC [​IMG]

    Keyboard waking desktop PC [​IMG]
     
    DonnaP, Feb 21, 2021
    #3
  4. Keyboard waking desktop PC

    Microsoft comfort keyboard 5050 waking up my display

    Hi Juan,



    Thank you for writing to Microsoft Community Forums.



    I understand that the keyboard is waking the PC when you put the computer on sleep.



    I would suggest you to try changing the power management settings for the keyboard and see if that helps. Kindly follow the steps mentioned below to change the settings.



    1. Press Windows key + R. This will open
      Run. Alternatively, you can go to Start and search for Run.
    2. In Run dialog box, type
      devmgmt.msc
      and hit enter.
    3. Now expand the Keyboard section.
    4. Right click on the Keyboard driver and click on
      Properties.
    5. Select the Power management tab and uncheck the box
      Allow this device to wake the computer.
    6. Click on OK.


    If the issue persists, please get back to us with the results of troubleshooting steps to assist you better.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Feb 21, 2021
    #4
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Keyboard waking desktop PC

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