Windows 10: Keyboard waking desktop PC

I'm looking at a friend's computer where we can't stop the keyboard from waking the computer. Note I have another ongoing thread on here where my desktop won't go into sleep mode reliably!! Honestly it would make you *Banghead


Because of trying to fix this wake issue another unrelated issue popped up regarding passwords/logins that I had been unaware of and I was originally going to include here but didn't as it's separate.


When I issue Code:

it seems the culprit is a USB root hub, which one I don't know. When I look at the power management option for ALL the usb hubs 'Allow this device to wake the computer' is unticked for all AND greyed out.

In desperation I turned off 'sleep' by setting it to never in the options and tested 'hibernate' but the same thing happens. I touch the keyboard and the desktop comes back to life.

Would anyone have a suggestion?

:)

 

Microsoft Bluetooth Keyboard not waking PC up

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that Microsoft Bluetooth keyboard doesn’t wake the computer from sleep or hibernate. I’ll certainly help you with the issue.



However, please let us know:

• Are you able to wake the computer using any other keyboard?
  
• What is the complete model number of the Microsoft keyboard?
  

I would suggest you to refer the troubleshooting steps mentioned in the article
Troubleshoot problems waking computer from sleep mode.



Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems
resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.



You can also try running the power troubleshooter and check if that helps.
Refer the steps mentioned below:

1. Press Windows logo key + I, to open
   Settings.
   
2. Click on Update & Security, and select
   Troubleshoot from the left pane.
   
3. Scroll down, look for Power troubleshooter, click on it and select
   Run the troubleshooter.
   
4. Follow the on-screen instructions.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

mouse/keyboard wont wake pc

Hi Dalchina My mouse (logitech) and Keyboard (dell) are both wireless. I have a Dell desktop all in one (no box) I have checked to see that the mouse and keyboard are checked to wake up the pc. It wont come off the black sleep screen. I hope I have followed instructions properly.

 

Microsoft comfort keyboard 5050 waking up my display

Hi Juan,



Thank you for writing to Microsoft Community Forums.



I understand that the keyboard is waking the PC when you put the computer on sleep.



I would suggest you to try changing the power management settings for the keyboard and see if that helps. Kindly follow the steps mentioned below to change the settings.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type
   devmgmt.msc and hit enter.
   
3. Now expand the Keyboard section.
   
4. Right click on the Keyboard driver and click on
   Properties.
   
5. Select the Power management tab and uncheck the box
   Allow this device to wake the computer.
   
6. Click on OK.
   

If the issue persists, please get back to us with the results of troubleshooting steps to assist you better.



Regards,

Prakhar Khare

Microsoft Community – Moderator