Windows 10: Keyboard won't activate after sleep mode/startup

Discus and support Keyboard won't activate after sleep mode/startup in Windows 10 Performance & Maintenance to solve the problem; After sleeping my laptop overnight, I opened the lid to wake it up. The screen turned on but the keyboard backlight did not. The keyboard did not work:... Discussion in 'Windows 10 Performance & Maintenance' started by T_Renee, Sep 26, 2020.

  1. T_Renee Win User

    Keyboard won't activate after sleep mode/startup


    After sleeping my laptop overnight, I opened the lid to wake it up. The screen turned on but the keyboard backlight did not. The keyboard did not work: I couldn't type or use any keys including the function keys. The mouse did not work: the cursor did not move on the screen when I moved it nor did it click. I unplugged the mouse and plugged it in again, which did nothing. I have a Huion tablet that I leave plugged in to my computer; I couldn't do anything with it either. The only thing that worked was the touchpad.


    I was able to use the onscreen keyboard to log in but the keyboard/mouse/etc continued not to work. I restarted the computer and got a blue screen error: Driver Power State Failure. The thing continued restarting or re-restarted? and when it turned on again everything was working. That night, I shut my computer down all the way in the hopes that it would fix it. It did not, and everything happened the same way I just described. And the next day, and the next day, and today is day four or five of this and I am tired of it.


    This problem only appears when the computer is shut down completely or asleep overnight. When it sleeps for shorter periods of time during the day it will wake up with no problem. There was a windows update a day or two before this happened the first time. I also installed a VPN pulse secure on the same day. I can't do anything about the update, but I did disable the VPN in case that was what was causing it. It had no effect.


    I'm running windows 10 on a ROG laptop, which is fairly new only a few months old. I found an old post from someone who seemed to have the same problem who fixed it by going into the BIOS; I attempted this but their BIOS screen looked different than mine did and I didn't want to risk screwing it up more. Any advice is deeply appreciated, otherwise I'll have to take it to a repair place and since I use this for school I don't want it out of access.


    Thank you!

    :)
     
    T_Renee, Sep 26, 2020
    #1

  2. my computer won`t wake up after goes to sleep

    these computer won`t wake up after goes to sleep ?
     
    oscarperezvc, Sep 26, 2020
    #2
  3. Robert Aldwinckle on forums, Sep 26, 2020
    #3
  4. Avedis53 Win User

    Keyboard won't activate after sleep mode/startup

    Can't get GPU-Z to start with Windows 8.1 startup

    I'm not sure how to do that. Could you list the steps for a noob?
     
    Avedis53, Sep 26, 2020
    #4
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Keyboard won't activate after sleep mode/startup

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